Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Mather Hospital — 75 N Country Rd, Port Jefferson NY, 11777
Jan 30, 2025 → Present
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jan 31 → Jan 31 | Created | ▶ Running | 0 | 0 |
| Jan 31 → Aug 15 | On Hold | ▶ Running | 384 | 384 |
07/16/2026 YEspino Called 516-673-5116 to speak to Jevon to verify the device in question.Was able to speak to Jevon and he advised they are still looking for the device. He belives they may have replaced the device we are looking for with another device but still needs to find the paper work on it. Asked us to follow back up with him at the end of August.
06/24/2026 YEspino Called 516-673-5116 to follow up with Jevon to try and locate the device in question. Was unable to speak to him or leave a message.
05/07/2026 MHamersley - called 516-673-5116, spoke to Jevon, they still have not located DE43809687
04/21/2026 MHamersley - sent f/u email to Jevon, inquiring if SN DE43809687 has been located yet; jjohn7@northwell.edu
12/03/2025 MHamersley - This WO will remain open until all IPs have been completed.
10/21/2025 MNewman - This WO will remain open until all IPs have been completed.
Internal Note 08/13/2025 MNewman - The WO will remain open until all IPs on case are complete.
08/05/2025 RArnold - Duplicate WO. This one can be canceled
08/05/2025 RArnold - Called 16314731320 asked for biomed. Spoke to Eric. He said I need to contact Jevon his sup. Sending an email to them both.
jjohn72northwell.edu
eamodeo@northwell.edu
07/24/2025 YEspino Called 631-882-0546 to speak to Michael Carrillo to verify the 38 devices in question. Was unable to speak to him or leave a message because the call just rings and then the line is picked up and dropped.
07/24/2025 YEspino Called 718-470-7707 to speak to Rony Pastrana to verify 38 devices in question. Was unable to speak to him or leave a message because the line just rang twice and then the call was dropped.
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