Work Order 360 View

05/07/2026 - ARuby - Recvd email from michael.wyand@va.gov advising he told us on mulitple occasions that they got rid of these devices. Dispatching to Michael Steencken per Fady to obtain the customer's signature and close out the WO.

05/06/2026 - ARuby - called 570-824-3521 press 0 xfer to biomed, Biomed Supervisor leaves at 3:30p. Sue gave me Mark's ext 27635. and xferd me to Respiratory, VM of mark lacoota resp. supervisor. LM. Sent Fu email to andrew.martin@va.gov christopher.toomey@va.gov & michael.wyand@va.gov 

04/28/2026: ARoosa - Called 570-824-3521, Xfer to biomed, VM of Andrew Martin LM

going to send email to andrew.martin@va.gov

04/20/2026 MHamersley - called 540-643-2133, no answer /unable to lv msg; called 570-824-3521, xfer to Bio Med, call went to VM/LM; sent f/u emails: christopher.toomey@va.gov & michael.wyand@va.gov 

03/02/2026 YEspino Called 570-824-3521 to verify the device in question. Was advised to call back by the operator, she advised that they have gone home already so i will call back another day.

03/02/2026 YEspino Called 540-643-2133 to speak to Dennis to verify the device in question. Not a good contact this number is out of service.

02/11/2026 YEspino Called 540-643-2133 to speak to Dennis Bowers to verify the device in question. once called all i heard was slience , then the call drops. Will try back later.

02/11/2026 YEspino Called 570-824-3521 to verify the device in question. Asked to be transferred over to the biomed dept, Was able to speak to Tammy who advised she would transfer me over to a biomed dept supervisor. Was transferred over but was unable to speak to anybody or leave a message.

01/26/2026 YEspino Called 570-824-3521 to verify the devices in question. Asked to be transferred over to the biomed dept, was unable to speak to Andrew Martin so i left a message.

01/09/2026- RFosbury sent f/u email: christopher.toomey@va.gov & michael.wyand@va.gov / also asked if there was a different POC

12/04/2025 YEspino Called 570-824-3521 to follow up with Michael over the devices in question. This is the number for the main site. Asked to be transferred over to the biomed dept, but was unable to speak to anybody so i left a message.

12/04/2025 RFosbury sent f/u email: christopher.toomey@va.gov & michael.wyand@va.gov

10/20/2025 MHamersley - called 570-824-3521, press0, placed on hold, x2, waited over 5 mins, phone disconnected; sent f/u email: christopher.toomey@va.gov & michael.wyand@va.gov

09/19/2025 Cever sent email to Toomey, Christopher <Christopher.Toomey@va.gov> asking if he had a chance to confirm his inventory

05/09/2025 Rbailey - Called 570.824.3521 Oper said that she was Xfer'g me. She Xfer'd me to Surgical Service spoke with Stacy. She said she was Xfer'g to Supply Chain Service. NA No Name just Dept. Left VM for FU

05/08/2025 Rbailey - Called 570.824.3521 Waiting for Oper. Call answered and then placed on hold again

05/05/2025 MHamersley - called 570-824-3521, asked for Christopher Toomey, Bio Med, transferred to different depts, call ended up at VM for Andrew Martin, LM; sent f/u email: Christopher.Toomey@va.gov

04/28/2025 Cever sent email to Toomey, Christopher <Christopher.Toomey@va.gov> with inventory list

04/25/2025 MHamersley - called 570-824-3521, pressed 0, transferred to dispatch, transferred to Bio Med, call went to Tammy Savage's VM/LM; 

case# 0121084207; SN: DE43810842, DE43810767, DE43810832, DE43810748

04/01/2025 Rbailey - Called 570.824.3521 On hold for 7 minutes. Got Oper asked for BioMed. On Hold another 3 minutes. Disconnected