Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 CAM South County — 5201 Midamaerica PL, St Louis MO, 63129
Jan 30, 2025 → Aug 27, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jan 31 → Jan 31 | Created | ▶ Running | 0 | 0 |
| Jan 31 → Oct 20 | On Hold | ▶ Running | 180 | 180 |
| Oct 20 → May 20 | Ready for Release | ⏸ Paused | 145 | — |
| May 20 → Aug 21 | Ready for Scheduling | ▶ Running | 64 | 244 |
| Aug 21 → Aug 27 | Scheduled | ▶ Running | 4 | 248 |
09/10/2026 MNewman - Invoice rejected "please update to Midwest PO 2000155910 " Updated Customer PO Number. Tim to reprint and send to Philips
08/24/2026 HWilliams - Returned John Waldman's call @ 314-495-7995. He spoke to Paul and they are set up for Paul to be onsite 8/26/26.....08/24/2026: ARoosa- Called 314-495-7995, John Waldman, returning VM he left, spoke to John he is trying to get in contact with person who schedules, I told him I would have them call him back trying to square away date and time.
08/21/2026 HWilliams - Called (314) 723-0058, VM/LM for scheduling FSE. Will FU with email. Updated location name and address and scheduled FSE Paul for 8/26/26. robert.janas@bjc.org
08/19/2026: ARoosa - scheduling on hold due to parts on back order.
06/24/2026 ARoosa - Sent fu email to Robert Janas <robert.janas@bjc.org>letting him know the planner asked me to reach out and update him and let him know she will be reaching out to schedule remediation here soon and apologize for the delay.
05/21/2026 ARoosa - Recvd. email from Rob SN DE43804112 is Located at CAM South County
Address: 5201 Midamaerica PL, St Louis 63129
SN DE43808431 is Located at CSCC South County
Address: 5114 Midamerica PL, St Louis 63129
SN DE43810542 is Serial Number: DE43810542
Located at CSCC South County
Address: 5114 Midamerica PL, St Louis 63129
No cred. requirments
05/20/2026 ARoosa - Recvd email from Rob stating (The top one is located at CAM south county, one at CSCC south county, and the other one is at St Louis Children’s hospital.) I sent reply email asking if he could please provide an address for each site with corasponding SN beside it
05/19/2026 ARoosa - Sent fu email to Cassandra Counts <cassandra.counts@bjc.org>, Robert Janas <robert.janas@bjc.org>, & scott.austermann@bjc.org asking for an update on devices so we can get them confirmed and scheduled.
05/13/2026 ARoosa - Recvd. email from Rob Janas asking what information we will need. I sent reply email to Robert Janas <robert.janas@bjc.org> letting him know the info. we need with device list
05/12/2026 ARoosa - Recvd. email from Scott stating he sent out the notice to the managers at the locations and have also cc'd them on this email thread.
05/12/2026 ARoosa - Sent fu email to Scott Austerman asking about devices in question and if he has taken time to review.
05/05/2026 ARoosa - Sent email back to Scott Austermann <scott.austermann@bjc.org> letting him know i was unsure if the G7 and G7m are the same models. I looped in Faddy to help in answering his question
05/04/2026 ARoosa - Recvd call from Scott returning my VM asked me to send him recall info. to scott.austermann@bjc.org
04/29/2026: ARoosa - Called 636-717-3692, VM/LM
04/17/2026 MHamersley - called 636-717-3692, reached bio med department, spoke to guy who wouldn't provide his name or email, but he took my information to have his supervisor call back.
WO-01243580/WO-07603083 DE43804112
WO-01243478/WO-07603165 DE43808431
WO-01243479/WO-07603526 DE43810542
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03355268 | Labor | Open | 1 | $155.00 | Aug 27, 3:31 PM |
| WL-03355269 | Labor | Open | 0.5 | $50.00 | Aug 27, 3:31 PM |
| WL-03357321 | Labor | Open | - | $38.00 | Aug 28, 1:39 PM |