Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Truman Medical Center - Lakewood — 7900 Lee's Summit Rd., Kansas City MO, 64139
Jan 30, 2025 → Sep 3, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jan 31 → Jan 31 | Created | ▶ Running | 0 | 0 |
| Jan 31 → Oct 20 | On Hold | ▶ Running | 180 | 180 |
| Oct 20 → May 27 | Ready for Release | ⏸ Paused | 149 | — |
| May 27 → Aug 28 | Ready for Scheduling | ▶ Running | 65 | 245 |
| Aug 28 → Sep 3 | Scheduled | ▶ Running | 4 | 249 |
| Sep 3 → Sep 4 | Tech On Site | ▶ Running | 1 | 250 |
09/03/2026 HWilliams - Updating sched date as FSE Bennet was able to get onsite today.
08/28/2026 HWilliams - Called Art @ (816) 404-2373 and scheduled FSE Bennet to complete remediation on 9/4/26. Dispatched FSE and FU with confirmation email. art.delfin@intelashealth.com
08/19/2026 YEspino Per Planner HWilliams she needs to reach out to Tom/Fady to see who they would like to be sent to this area, since none of her FSE's are close to these sites.
07/10/2026 ARoosa - Recvd email from Art stating he confirms second device as well and is ready for scheduling.
07/10/2026 ARoosa - Sent fu email to Art at art.delfin@intelashealth.com asking if he can confirm second device and letting him know planner will reach out to schedule the one device he has confirmed.
06/05/2026: ARoosa - Called (816) 404-2373, Art Delfin, VM/LM asking him to return call so i can confirm address of locations and see if he is the proper contact for the Truman Medical Center at 2301 Homes St. Kanas City Mo, or just for the Truman Lakewood facility.
05/27/2026 ARoosa - Recvd. email from Art confirming the SN I accidentaly left off list
05/27/2026 ARoosa - Recvd. email from Art stating (I was able to locate one of the units. DE43810544, but we only seem to have one more and that's not on your list.) I sent reply email thanking him for checking and confirming the one device, and let him know planner will be reaching out to schedule this remediation, I also noticed while reviewing that I copied one SN twice so I sent him the SN I had not copied and asked if this was the second device he was referring to
05/26/2026 ARoosa - Sent fu email to Art at art.delfin@intelashealth.com about devices in question.
05/18/2026: ARoosa - Called 816-404-1000, xfer to biomed, Spoke to Madlyn who xfer me to Art Delfin he asked me to email him with list for both sites at art.delfin@intelashealth.com
05/12/2026: ARoosa - Called 816-404-7000, xfer to biomed, Press opt. 2 for Lakewood related biomed issues and line disconnected. Called back xfer to biomed VM said Facility office in biomed dispatch, VM/ Lm
05/04/2026: ARoosa - Called 816-404-7000, Xfer to biomed, Spoke to a lady who stated she will pass message to lead bio med person Art Delfin and I'm sending email to arturo.delfin@uhkc.org
05/04/2026: ARoosa - Called 816-404-1000, Xfer to biomed, Madylyn Johnson VM/LM
04/21/2026 MHamersley - sent emails: Carl Allgaier, Senior Biomedical Equipment Technician, carl.allgaier@uhkc.org; Carl Simone, Bio Med Tech, 816-404-2375, carl.simone@intelashealth.com
WO-01243587 - DE43809386 & DE43809394
Truman Medical Center, 2301 Holmes St, Kansas City, MO 64108
WO-01243597 - DE43810535 & DE43810544
Truman Medical Center - Lakewood, 7900 Lee's Summit Rd, Kansas City, MO 64139
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03367701 | Labor | Open | 2 | $100.00 | Sep 3, 10:20 PM |
| WL-03367702 | Labor | Open | 0.5 | $310.00 | Sep 3, 10:20 PM |
| WL-03368134 | Labor | Open | - | $76.00 | Sep 4, 10:06 AM |