Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 University of Kansas Hosp Authority — 10720 Nall Ave, Overland Park KS, 66211
Jan 30, 2025 → Jul 26, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jan 31 → Jan 31 | Created | ▶ Running | 0 | 0 |
| Jan 31 → Oct 20 | On Hold | ▶ Running | 180 | 180 |
| Oct 20 → Jun 18 | Ready for Release | ⏸ Paused | 165 | — |
| Jun 18 → Jun 19 | Ready for Scheduling | ▶ Running | 0 | 180 |
| Jun 19 → Jul 8 | Scheduled | ▶ Running | 12 | 192 |
| Jul 8 → Jul 9 | Tech On Site | ▶ Running | 1 | 193 |
| Jul 9 → Jul 13 | Tech Off Site | ▶ Running | 2 | 195 |
| Jul 13 → Jul 25 | Incomplete | ▶ Running | 9 | 204 |
06/19/2026 DMalloy - These devices confirmed to be at 10720 Nall Ave Overland Park, KS 66211. Dispatching for FSE Israel to be onsite on next week.
slo@kumc.edu
06/18/2026 DMalloy - Called 913.574.1649 for Norman Johansen. No answer. Left a VM for a call back. Following up with an email to confirm the remaining 12 devices and propose for a FSE to be onsite on next week for all 18 devices.
njohansen@kumc.edu
slo@kumc.edu
06/17/2026 RArnold - Called 913-588-5000 asked for biomed. Spoke to Greg. He was able to get me to Solomon. Resending the email so he can review. He will let us know who the biomed contact will be for scheduling. Asked that include Mike Kirby mkirby3@kumc.edu and Jeff Freeman jfreeman3@kumc.edu
06/17/2026 RArnold - Called 913-574-0586 for Caleb Bell. Did not leave a message. He is manager for Vascular surgery.
06/17/2026 RArnold - Called (913) 820-4314 for Solomon Lo. Left a message.
06/17/2026 RArnold- Called 913.820.4302 for Jeff Freeman. Left a message.
06/15/2026: ARoosa - Called 913-588-1227, was on hold over 6 min. waiting for operator to answer. call was never answered so I disconnected.
06/09/2026: ARoosa - Called 913-588-1227, was on hold again for over 5 min. waiting on operator to answer so I disconnected.
06/08/2026: ARoosa - Called 913-588-1227, was on hold over 5 minutes waiting for call to be picked up by operator so I disconnected, will try again later.
06/01/2026 ARoosa - Sent email to Crystal Leopold <cleopold@kumc.edu> to see if she can help us verify devices
05/26/2026 ARoosa - Sent fu email to Jeff at jfreeman3@kumc.edu asking him if he can assist us in verifying devices and if he is proper POC for both locations and if not if he may have a possible contact
05/18/2026: ARoosa - Called 913-588-1227, spoke to operator who xfer me to switch board because she did'nt know who to xfer me to because they don't have biomed or clinical engineering, was on phone over 8 min. no one picked up so I disconnected.
05/11/2026: ARoosa - Called 913-588-5000, xfer to biomed, Spoke to Nora in biomed who stated hold a moment so I can find out who you need to speak with, she came back and told me to send an email to Jeff Freeman. We have sent several with no response will try sending again.
05/01/2026 ARoosa - Sent fu email to jfreeman3@kumc.edu, Jeff Freeman asking about devices in question.
04/29/2026 ARoosa - Recvd call from 913-588-0000 the operator was returning my VM, she xfered me to another location so I could speak with someone and reached a diff. operator and xfer me to biomed, VM/LM
04/28/2026: ARoosa - Called 913-588-1227, Waited on hold to have call answered after 5 min. pressed opt to LM. VM/LM
04/20/2026: ARoosa - Called 913.820.4302, Jeff Freeman, VM/LM sending email to jfreeman3@kumc.edu
04/20/2026: ARoosa - Called 913-588-1227, VM/LM
03/09/2026 MHamersley - called 913-588-1227, waited on hold over 4 minutes, will try back later; called back, press2, left VM, This facility is not associated with University of Kansas medical Center.
SN: DE43806103 & DE43806168
01/05/2026 MHamersley - called 913-574-0560, no answer/unable to leave msg; sent f/u email: cbell12@kumc.edu
12/03/2025 MHamersley - sent f/u email: Caleb Bell, cbell12@kumc.edu, requesting update on review of inventory
10/22/2025 DMalloy - Called 913.530.1633 for Ashley Knapp.
She advised that she was no longer the POC for this location. She provided the name Caleb Bell with phone number 913-574-0560 and Email CBell12@kumc.edu. And she advised that email would problaby be the best way to contact him. Email sent.
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03289139 | Labor | Open | 1 | $0.00 | Jul 9, 6:03 PM |
| WL-03289140 | Labor | Open | 9 | $0.00 | Jul 9, 6:03 PM |
| WL-03291427 | Labor | Open | 1 | $0.00 | Jul 12, 9:21 PM |
| WL-03291428 | Labor | Open | 11 | $0.00 | Jul 12, 9:21 PM |
| WL-03291429 | Expenses | Open | 1 | $0.00 | Jul 12, 9:21 PM |
| WL-03291430 | Expenses | Open | 1 | $0.00 | Jul 12, 9:21 PM |
| WL-03291431 | Expenses | Open | 1 | $0.00 | Jul 12, 9:21 PM |
| WL-03291432 | Expenses | Open | 1 | $0.00 | Jul 12, 9:21 PM |
| WL-03291433 | Expenses | Open | 1 | $0.00 | Jul 12, 9:21 PM |
| WL-03291434 | Expenses | Open | 1 | $0.00 | Jul 12, 9:21 PM |
| WL-03291435 | Expenses | Open | 1 | $0.00 | Jul 12, 9:21 PM |
| WL-03291436 | Expenses | Open | 1 | $0.00 | Jul 12, 9:21 PM |
| WL-03291437 | Expenses | Open | 1 | $0.00 | Jul 12, 9:21 PM |
| WL-03291438 | Expenses | Open | 1 | $0.00 | Jul 12, 9:21 PM |
| WL-03291439 | Expenses | Open | 1 | $0.00 | Jul 12, 9:21 PM |
| WL-03291440 | Expenses | Open | 1 | $0.00 | Jul 12, 9:21 PM |
| WL-03291441 | Expenses | Open | 1 | $0.00 | Jul 12, 9:21 PM |
| WL-03291442 | Expenses | Open | 1 | $0.00 | Jul 12, 9:21 PM |
| WL-03291443 | Expenses | Open | 1 | $0.00 | Jul 12, 9:21 PM |
| WL-03307131 | Labor | Open | 0.5 | $100.00 | Jul 24, 8:45 PM |
| WL-03307132 | Labor | Open | 0.016666666666667 | $310.00 | Jul 24, 8:45 PM |
| WL-03310310 | Labor | Open | - | $76.00 | Jul 28, 12:28 PM |