📍 AdventHealth East Orlando — 7727 Lake Underhill Rd, Orlando FL, 32822
Feb 4, 2025 → Present
🟢 On Track
PSM
SLA Clock
Last business day of February 2025 · Target: Feb 28, 2025
⚠ 365 biz days overdue
Active: 382 biz days
▶ Clock Running
Status: Created
Feb 4 → Feb 4, 2025
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Feb 4 → Feb 4, 2025
0 business days (counted)
Running total: 0 of ? biz days used
382d
▶ Clock Running
Status: Ready for Scheduling
Feb 4 → Aug 14, 2026
382 business days (counted)
Running total: 382 of ? biz days used
Created: Feb 4, 2025Today
Show SLA Clock Detail (3 periods)
Period
Status
Clock
Biz Days
Running Total
Feb 4 → Feb 4
Created
▶ Running
0
0
Feb 4 → Feb 4
Scheduled
▶ Running
0
0
Feb 4 → Aug 14
Ready for Scheduling
▶ Running
382
382
Coordinators0.0d
⚠ Overdue
Coordinators
0.0 days
Created: Feb 4, 2025
Due: Dec 31, 2025 (226 days overdue)
📅
382.1 daysTotal Age
⏱️
0.0d in Ready for SchedulingLongest Stage
🔄
1 transitionsStatus Changes
✅
On timeTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
📋
CoordinatorScheduling
AI Analysis
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On Track
Ready for Scheduling • 555 days old
✅
No IssuesWork order progressed without significant delays
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.0d / 1.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
2/4/2025 1544 see Marcie email - customer requesting week of March 10, but Marcie wants to hold week of March 17; 1815 LM w/TF; 1820 TF decline; 2/5/2025 1433 CM LM w/CC, GH; 2253 GH decline; 2/6/2025 1205 LM w/Marcie re NAR