Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Floyd Medical Center — 304 Turner McCall Blvd SW, Rome GA, 30165
Feb 4, 2025 → Apr 14, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Feb 5 → Feb 5 | Created | ▶ Running | 0 | 0 |
| Feb 5 → May 13 | Ready for Scheduling | ▶ Running | 68 | 68 |
| May 13 → Jul 22 | On Hold | ▶ Running | 47 | 115 |
| Jul 22 → Nov 6 | Assigned | ▶ Running | 75 | 190 |
| Nov 6 → Nov 26 | On Hold | ▶ Running | 13 | 203 |
| Nov 26 → Mar 5 | Ready for Release | ⏸ Paused | 65 | — |
| Mar 5 → Mar 31 | Ready for Scheduling | ▶ Running | 18 | 221 |
| Mar 31 → Apr 14 | On Hold | ▶ Running | 10 | 231 |
04/14/2026 RArnold - Progressive has a WO on this case for the 2 SN# and they are located in TX and WO is scheduled. EMSAR PWO was canceled
03/12/2026 MHamersley - sent f/u email to Mike requesting confirmation of devices that have been scrapped
03/05/2026 MHamersley - called 706 252 0366, spoke to Mike, he stated that they do NOT have any EV300 devices, they have scrapped them all; asked him to reply to email for closure; sent f/u email: michael.ball@trimedx.com
SN: H337576326CAE and H29694892BFFB
01/28/2026 MHamersley - called 706 252 0366, call went to VM/LM; sent f/u email: michael.ball@trimedx.com
12/23/2025 MHamersley - called 706 252 0366, call wen to VM/LM; sent f/u email: michael.ball@trimedx.com
12/09/2025 MHamersley - called 706 252 0366, call went to VM/LM, inquiring status of H337576326CAE & H29694892BFFB; sent f/u email: michael.ball@trimedx.com
Internal 11/26/2025 MNewman - the devices on this case are H337576326CAE and H29694892BFFB. These devices were not ANR'd. Planner to work with POC to see if they have these devices.
Devices that were ANR'd are H347382689054 and H338358073E17 on a different case.
11/06/2025 EMartin per email from Mike in June retired devices instead of repairing requesting ANR
10/03/2025 MHamersley - called 706 252 0366, call went to VM/LM, inquiring about status of repairs
06/09/2025 EMartin called 706.252.0366 / Mike Ball stated they decided to retire devices instead of repair them advised would send ANR for signature
05/13/2025 EMartin per FSE onsite devices need repaired will be done by site
04/30/2025 MHamersley - called 706 252 0366, spoke to Mike, he confirmed schedule date of 05/05/25; He will respond to email w/address locations, as 2 of the devices are in Alabama; email: michael.ball@trimedx.com
04/30/2025 EMartin sent email to Michael Ball advising FSE onsite Mon 05/05/25 to start devices
04/04/2025 RArnold - Called 706 252 0366 for Michael Ball. He does not remember seeing the email. Resending it to him. He will be POC. Address confirmed. No credentialing.
02/28/2025 RArnold - Jason added Mike Ball, biomed, to assist michael.ball@trimedx.com
02/28/2025 RArnold - Called 706-509-5000 asked for RT to speak Jason Shedd. VM was for April Walker. Left a message. Sending an email to both Jason and April.
april.e.walker@atriumhealth.org
Jason.Shedd@atriumhealth.org
02/18/2025 EMartin called 256-613-4081 / Rodney Clines line would not connect call to number
called 706-509-5000 / biomed transferred over to Trimedix rep took down call back info and stated she would pass along info
No related artifacts