Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Chippenham & Johnson-WillisHospitals Inc — 1401 Johnston Willis Dr, Richmond VA, 23235
Feb 4, 2025 → May 22, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Feb 5 → Feb 5 | Created | ▶ Running | 0 | 0 |
| Feb 5 → May 23 | Ready for Scheduling | ▶ Running | 76 | 76 |
| May 23 → May 18 | Ready for Release | ⏸ Paused | 244 | — |
| May 18 → May 22 | Scheduled | ▶ Running | 4 | 80 |
| May 22 → May 22 | Tech On Site | ▶ Running | 0 | 80 |
06/02/2026 SRobinson- Created follow up WO as requested. (WO-01378174)
5/20/26 JCOLES PERFORMED FCO86600081/DEVICE FAILED PRETEST SENT QUOTE FOR REPAIR
05/18/2026 ARuby - 804-483-3500 xfer to biomed, tech gave phone to Demetri. He advised the device is at Johnston willis and gave me 804-483-5100 number for NIck. Nick has already advised to call Tracy brown. Googled 1401 Johnston Willis Dr, Richmond, VA 23235 (804) 483-5000 Spoke to Tracy Fuller she confirmed device and to schedule Wednesday morning. She said she has procedures at noon and to schedule in the morning. Sent confirmation email to tracy.fuller@hcahealthcare.com for Jeffrey Coles to be onsite Wednesday morning 5/20.
05/14/2026: ARoosa - Called 804-483-3500, xfer to biomed, VM/LM
05/04/2026 ARoosa - Sent fu email to Tracy.Brown@hcahealthcare.com & corey.jordon@healthtrustpg.com asking for a response so we may schedule this remediation.
04/22/2026 ARoosa - Sent fu email to corey.jordon@healthtrustpg.com asking about devices in question.
04/15/2026 - ARuby - called 804-483-1167 for Corey Jordan, VM/LM Sent FU email corey.jordon@healthtrustpg.com
04/07/2026 - ARuby - called Corey Jordon 804-483-1167 VM/LM sent FU email to corey.jordon@healthtrustpg.com
04/06/2026 - ARuby - sent FU email to corey.jordon@healthtrustpg.com proposing date for onsite visit
03/09/2026 YEspino Called 804-483-1167 to speak to Corey over the devices in question. Was unable to speak to him so i left a message.
02/17/2026 YEspino Called 804-483-1167 to speak to Corey to verify the devices in question. Went to vm so i left a message.
02/03/2026 YEspino Called 804-483-1167 to speak to Corey to verify the devices in quesiton. Was unable to speak to him or leave a message.
01/20/2026 RFosbury called 804-483-3500 LVM and send FU email to corey.jordon@healthtrustpg.com and Tracy.Brown@hcahealthcare.com
01/12/2026 RFosbury called 804-483-3500, asked to call back in 20 minutes.
01/02/2026 YEspino Called 804-483-5100 to speak to somebody in Johnston Willis to verify the devices in question. Was able to speak to Nick from biomed and he did confirm the devices on site but advised i needed to email Tracy Brown from Respt to get scheduled out. Main site number: 804-483-3500 Email: Tracy.Brown@hcahealthcare.com
01/02/2026 YEspino Called 804-483-0700 to verify the devices in question.This number is for Biomed, Was able to speak to Greg and he advised that both serial numbers in question are actually located at the Johnston Willis location. Was advised to call their shop @ 804-483-5100 to be better assisted.
12/16/2025 YEspino Called 804-483-0700 to verify the devices in question. Was unable to speak to anybody in biomed so i left a message.
11/20/2025 YEspino Called 804-543-3961 to speak to Brian Hazzard to verify the devices in question. Not a good contact brian does not work for the site in question.
11/20/2025 YEspino Called 804-483-0700 to speak to Wilson Lopez to verify the devices in question. This number is for the Biomed dept, Was placed on hold and while waiting the call was dropped. Will try back later.
11/07/2025 MHamersley - called 804-483-1167, call went to Corey's VM/LM; sent f/u emails: antonio.brooks@gehealthcare.com & corey.jordon@healthtrustpg.com
10/29/2025 MHamersley - called 804-323-8700, this number is not in service; called 804-483-0000, xfer to Bio Med, spoke to Antonio Brooks, need to contact supervisor, Demetris Blizzard, he is on PTO, sending email: antonio.brooks@gehealthcare.com
09/30/2025 MHamersley - called 804-483-1167, call went to Corey's VM/LM; sent f/u email: corey.jordon@healthtrustpg.com
08/28/2025 MHamersley - called 804-483-1167, call went to Corey's VM/LM; sent f/u email: corey.jordon@healthtrustpg.com
08/06/2025 MHamersley - called 804-483-1167, call went to Corey's VM/LM; sent email: corey.jordon@healthtrustpg.com
Trilogy EV300 Ventilator H352838878D62
Trilogy EV300 Ventilator H35284418500F
04/10/2025 Rbailey - Called 804.483.0000 Asked for BioMed. Xfer'd
to BioMed. NA left VM for FU
04/10/2025 Rbailey - Called 804.483.2350 Number in PSMX. Answered by Cath Lab immediately placed on Hold. On hold for 8 minutes. Disconnected
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03232709 | Labor | Open | 0.5 | $0.00 | May 20, 12:06 PM |
| WL-03233438 | Labor | Open | 4.5 | $237.50 | May 20, 6:56 PM |
| WL-03233439 | Labor | Open | 4.5 | $0.00 | May 20, 6:56 PM |
| WL-03233440 | Travel | Open | 20 | $0.00 | May 20, 6:56 PM |
| WL-03233441 | Travel | Open | 300 | $0.00 | May 20, 6:56 PM |
| WL-03235616 | Labor | Open | 6 | $0.00 | May 22, 11:00 AM |
| WL-03235617 | Labor | Open | 2 | $0.00 | May 22, 11:00 AM |