Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Regional Hospital of Scranton — 746 Jefferson Ave, Scranton PA, 18510
Feb 4, 2025 → Apr 17, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Feb 5 → Feb 5 | Created | ▶ Running | 0 | 0 |
| Feb 5 → May 23 | Ready for Scheduling | ▶ Running | 76 | 76 |
| May 23 → Apr 13 | Ready for Release | ⏸ Paused | 219 | — |
| Apr 13 → Apr 15 | Scheduled | ▶ Running | 2 | 78 |
| Apr 15 → Apr 15 | Entered | ▶ Running | 0 | 78 |
| Apr 15 → Apr 15 | Assigned | ▶ Running | 0 | 78 |
| Apr 15 → Apr 17 | Scheduled | ▶ Running | 2 | 80 |
04/15/2026 - ARuby -Per Jason Yenser, Scheduling for 4/14-4/15. he's returning to see if he can complete remaining two FCOs. H331125483A25 needs repaired
04/15/2026 - ARuby -Per Jason Yenser, Device failed. Needs repaired before FCO can be completed. Assigning WO to Jason. Jason sent quote to customer.
04/13/2026 - ARuby - Sent email to neil_wicker@chs.net informing Neil that Jason will be onsite tomorrow and return monday 27th to complete these FCOs
04/09/2026 MHamersley - called 570-770-3072, call went to Neil's VM/LM; sent f/u email: neil_wicker@chs.net
03/09/2026 SRobinson- Called Neil Wicker, 570-770-3072. It went to VM, LM. Going to follow up with an email to see if we can get Rodney onsite 03/10-03/11.
03/05/2026 SRobinson- Called Neil Wicker, 570-770-3072. It went to VM, LM. Going to send an email as well.
02/16/2026 YEspino Called 570-770-3072 to speak to Neil over the devices in question. Was unable to speak to him so i left a message.
02/06/2026 MHamersley - called 570-770-3072, call went to VM/LM; sent f/u email: neil_wicker@chs.net
01/27/2026 RFosbury called Neil Wicker (570) 770-3072. LVM sending email to neil_wicker@chs.net
01/20/2026 RFosbury called Neil Wicker (570) 770-3072. LVM sending email to neil_wicker@chs.net
01/02/2026 YEspino Called 570-770-3000 to verify the devices in question. Asked to be transferred over to the biomed dept, Was unable to speak to neil so i left a message.
12/24/2025 RFosbury Called 570-770-3000 transferred over to the biomed dept, suggest we send email to neil_wicker@chs.net. FU email sent.
11/19/2025 YEspino Called 570-770-3000 to verify the device in question. Asked to be transferred over to the biomed dept, Was unable to speak to anybody so i left a message.
11/19/2025 YEspino Called 570-770-3072 to speak to Neil to verify the device in question. Was unable to speak to him so i left a message.
10/14/2025 MHamersley - called 570-770-3072, call went to Neil's VM/LM; sent f/u email: neil_wicker@chs.net
09/23/2025 MHamersley - called 570-770-3072, call went to Neil's VM/LM; sent email: neil_wicker@chs.net
07/07/2025 Rbailey - Called 570.770.3000 Asked for BioMed. Xfer'd to Neil Wicker in BioMed. NA Left VM for FU
07/07/2025 Rbailey - Called 570.770.4838 Spoke with Kristen. She advised that she was not over Ventilators. C'gB to speak with BioMed
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03186130 | Labor | Open | 2.5 | $0.00 | Apr 14, 7:46 PM |
| WL-03186131 | Labor | Open | 3 | $237.50 | Apr 14, 7:46 PM |
| WL-03186132 | Labor | Open | 3 | $155.00 | Apr 14, 7:46 PM |
| WL-03186133 | Travel | Open | 88 | $0.00 | Apr 14, 7:46 PM |
| WL-03186134 | Travel | Open | 88 | $0.00 | Apr 14, 7:46 PM |
| WL-03188436 | Labor | Open | 2.5 | $0.00 | Apr 16, 10:37 AM |
| WL-03188437 | Labor | Open | 1.5 | $0.00 | Apr 16, 10:37 AM |
| WL-03188438 | Labor | Open | 2.5 | $0.00 | Apr 16, 10:37 AM |
| WL-03188439 | Travel | Open | 88 | $0.00 | Apr 16, 10:37 AM |
| WL-03188440 | Travel | Open | 88 | $0.00 | Apr 16, 10:37 AM |
| WL-03197494 | Labor | Open | 0.016666666666667 | $38.00 | Apr 23, 9:35 AM |