Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Community College of Philadelphia — 1700 Spring Garden St, Philadelphia PA, 19130
Feb 4, 2025 → Jun 23, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Feb 5 → Feb 5 | Created | ▶ Running | 0 | 0 |
| Feb 5 → May 23 | Ready for Scheduling | ▶ Running | 76 | 76 |
| May 23 → Jun 11 | Ready for Release | ⏸ Paused | 261 | — |
| Jun 11 → Jun 15 | Scheduled | ▶ Running | 2 | 78 |
| Jun 15 → Jun 15 | Entered | ▶ Running | 0 | 78 |
| Jun 15 → Jun 22 | Scheduled | ▶ Running | 4 | 82 |
06/15/2026 ARuby - Per Fady's request, reassigning this to Michael Steencken for onsite visit tomorrow 6/16.
06/15/2026 ARuby - Sent email to Lauren advising this will need rescheduled. Advised Jason would be onsite 6/23. Updated scheduled date
06/11/2026 ARuby - rcvd email from Lauren Diduch <ldiduch@ccp.edu> advising she teaches from 9-1p on tuesdays so FSE will need to come to the classroom in the West Building at 17th and Spring Garden. She will be in room W2-37. cell is 215-490-4334. She confirmed to have FSE @Jason Yenser onsite next Tues 6/16 to complete FCO. address from google 1700 Spring Garden St, Philadelphia, PA 19130
06/08/2026 ARuby - Rcvd email from Lauren Diduch asking about the recall. I sent an email to ldiduch@ccp.edu ksloan@ccp.edu & selectprogram@ccp.edu reattaching the service letters and gave them Fady's information for specific questions about the recall. I advised her to confirm device location so we can start proposing dates to schedule.
06/08/2026 ARoosa - Sent fu email to ksloan@ccp.edu asking if she has had time to review info. and confirm device.
05/22/2026 ARuby - Called (215) 751-8000 Community College of Philadelphia - Main Campus 1700 Spring Garden St, Philadelphia, PA 19130 press 1 ext. 8932 VM, press 1 for whole team, 2 for Maya Clark, 3 for Kathy Sloan. Accidently pressed 2 left message for Maya. Called back and LM for Kathy.
05/18/2026 ARuby - 215-751-8423 Lauren Diduch VM/LM sent email to ldiduch@ccp.edu ksloan@ccp.edu & selectprogram@ccp.edu
05/15/2026 ARuby - looked on google for contact for nursing. Found Respiratory Care Technology Staff - Program Director/Curriculum Coordinator Lauren Diduch, 215-751-8423 ldiduch@ccp.edu ; Director of Clinical Education Kathy Sloan, ksloan@ccp.edu ; Allied Health Admissions Specialist Tanika Teagle selectprogram@ccp.edu. Called Lauren VM/lM Sent her an email to confirm device.
05/11/2026 MHamersley - called 215-751-8903, call goes to VM, cannot leave msg; sent f/u emails: purchasing@ccp.edu, a2tbrady@ccp.edu & lfielding@ccp.edu
05/01/2026 MHamersley - called 215-751-8903, Purchasing Ofc, call goes to VM cannot leave msg, provided email: purchasing@ccp.edu, sent f/u emails: a2tbrady@ccp.edu & lfielding@ccp.edu
04/20/2026 - ARuby - called Manager of Respiratory Lisa Fielding 215-751-8801 VM/LM sent FU email to lfielding@ccp.edu and a2tbrady@ccp.edu (Tonya) called 215-751-8903 Tonya Brady - This number is actually for the purchasing office NA, Unable to LM provided email. purchasing@ccp.edu. Called 215-707-4736 Steven Rothman. Line rings and stops at 1 min no answering machine. Unable to LM
04/09/2026 ALuman - called 215-707-4736 to speak with Steven Rothman to confirm and schedule. No answer, line kept ringing and hung up with no option to leave VM
04/09/2026 ALuman - Called 215-751-8903 to speak to Tonya. rings to purchasing office and unable to leave VM at this number.
04/09/2026 ALuman - called Lisa Fielding 215-751-8801. went straight to VM. left message
03/09/2026 YEspino Called 215-707-4736 to speak to Steven to verify the devices in question. Was unable to speak to him or leave a message.
03/09/2026 YEspino Called 215-751-8903 to speak to Tonya to verify the device in question. Was unable to speak to her or leave a message.
03/09/2026 YEspino Called 215-751-8801 to speak to Lisa over the device in question. Went straight to vm so i left a message.
02/24/2026 YEspino Called 215-707-4736 to speak to Steven Rothman to verify the device in question. Was unable to speak to him or leave a message.
02/24/2026 YEspino Called 215-751-8903 to speak to Tonya Brady to verify the device in question. Was unable to speak to her or leave a message.
02/24/2026 YEspino Called 215-751-8801 to speak to Lisa over the device in question. just got straight to vm so i left a message.
02/03/2026 YEspino Called 215-751-8801 to speak to Lisa over the device in question. Went straight to vm so i left a message.
01/27/2026 RFosbury sent FU to lfielding@ccp.edu
01/21/2026 RFosbury LVM for 215-751-8801, Lisa Fielding, sending FU to lfielding@ccp.edu
01/20/2026 YEspino Called 215-751-8801 to speak to lisa over the device in question. Went sent to vm so i left a message.
12/16/2025 YEspino Called 215-751-8801 to speak to Lisa over the device in question. Went to vm so i left a message.
05/15/2026 ARuby - Lauren Diduch 215-751-8423 VM/LM Sent email to ldiduch@ccp.edu
05/15/2026 ARuby - Lauren Diduch 215-751-8423 VM/LM Sent email to ldiduch@ccp.edu
12/09/2025 RFosbury LVM for 215-751-8801, Lisa Fielding, sending FU to lfielding@ccp.edu
11/24/2025 YEspino Called 215-751-8801 to speak to Kisa Fielding to verify the device in question. Went straight to vm so i left a message.
11/24/2025 YEspino Called 215-707-4736 to speak to Steven Rothman to verify the device in question. Was unable to speak to him or leave a message.
11/13/2025 RFosbury - LVM for 215-751-8801, Lisa Fielding, sending FU to lfielding@ccp.edu
09/30/2025 MHamersley - googled address and it pulls up apartment complex. Need more research, in PWO it shows Community College of Philadelphia as the Account; called 215-751-8801, Lisa Fielding, Resp Director, CCP, call went to her VM/LM; sent email: lfielding@ccp.edu
Trilogy EV300 Ventilator H35283140CC63
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03268801 | Labor | Open | 2 | $0.00 | Jun 22, 10:36 AM |
| WL-03268802 | Labor | Open | 2 | $237.50 | Jun 22, 10:36 AM |
| WL-03268803 | Labor | Open | 2 | $155.00 | Jun 22, 10:36 AM |
| WL-03268804 | Labor | Open | 0.5 | $0.00 | Jun 22, 10:36 AM |
| WL-03271650 | Labor | Open | - | $38.00 | Jun 24, 9:27 AM |