Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Pulaski Community Hospital Inc — 2400 Lee Hwy N, Pulaski VA, 24301
Feb 4, 2025 → Apr 21, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Feb 5 → Feb 5 | Created | ▶ Running | 0 | 0 |
| Feb 5 → May 23 | Ready for Scheduling | ▶ Running | 76 | 76 |
| May 23 → Aug 13 | Ready for Release | ⏸ Paused | 55 | — |
| Aug 13 → Apr 8 | Ready for Scheduling | ▶ Running | 161 | 237 |
| Apr 8 → Apr 10 | Scheduled | ▶ Running | 2 | 239 |
| Apr 10 → Apr 10 | Entered | ▶ Running | 0 | 239 |
| Apr 10 → Apr 10 | Ready for Scheduling | ▶ Running | 0 | 239 |
| Apr 10 → Apr 21 | Scheduled | ▶ Running | 7 | 246 |
| Apr 21 → Apr 21 | Tech On Site | ▶ Running | 0 | 246 |
04/10/2026 - ARuby - Received email from amy confirming 4/21 at 10a. Dispatching to Allan sent confim email to amy.
04/10/2026 - ARuby - Called 540-440-4591 for Amy, VM/LM FU email to Amy.Durrance@hcahealthcare.com to reschedule for 4/21
04/08/2026 - ARuby - Dispatching to Allan for 4/23
04/08/2026 - ARuby - emailed Amy to request different schedule date
04/02/2026 - ARuby - Contacted Allan to see if there was an additional FCO for this location in order to find best date to schedule.
03/30/2026 ARuby- Send email to Amy.Durrance@hcahealthcare.com proposing date
03/30/2026 Mhamersley - found email confirming device and ready for scheduling, updated contact info
02/19/2026 YEspino Called 540-994-8100 to try and speak to the Respiratory director to get this scheduled out. Asked to be transferred over to the Respt dept and was able to speak to Sarah. Asked her to transfer me over to their director. Sarah advised that (Amy) was currently busy and if i can call back later.
02/19/2026 YEspino Called 276-730-5159 to speak to Kenneth Mcdonald to verify the EV300 Vent in question. Was able to speak to him and he advised that they do have the device onsite but i needed to contact the Respt director to try and schedule this out. They will be the poc.
01/08/2026 MHamersley - will schedule when FSE / devices are available
12/05/2025 RFosbury - working to schedule.
11/05/2025 RFosbury - site confirmed, working with site to schedule FSE onsite.
09/30/2025 RFosbury - site confirmed, working with site to schedule FSE onsite.
08/13/2025 YEspino Recieved an email back from Kenneth stating that they did have the device in question and that to go onsite we needed to contact Amy Durrance to be better assisted. Then he sent another email stating that he is now the contact and also asked when we would be going onsite. Will let CEveretts know so she can get this scheduled asap.
07/29/2025 YEspino Called 276-730-5159 to follow up with Kenneth over the previous email sent to verify the device in question. Was able to speak to Kenneth and he asked for me to forward the previous email so that he could look into the device in question.
07/01/2025 YEspino Called 276-730-5159 to speak to Kenneth to verify the device in question. Was able to speak to Kenneth and he asked for an email to be sent out so that he could at the device in question. Email: kenneth.j.mcdonald@gehealthcare.com
07/01/2025 YEspino Called 540-994-8100 to verify the device in question. Asked to be transferred over to the biomed dept, Was unable to speak to anybody so i left a message.
06/23/2025 YEspino Called 276-730-5159 to speak to Kenneth Mcdonald to verify the device in question. Was unable to speak to him so i left a message.
06/23/2025 YEspino Called 540-994-8100 to verify the device in question. Asked to be transferred over to the biomed dept but was unable to speak to anybody so i left a message.
05/23/2025 YEspino Called 540-994-8100 to verify the device in question. Asked to be transferred over to the biomed dept, Was unable to speak to Kenneth so i left a message.
05/23/2025 YEspino Called 540-994-8553 to speak to Kenneth McDonald to verify the device in question. Not a good contact number is not in service.
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03193975 | Labor | Open | 4 | $155.00 | Apr 21, 10:25 AM |
| WL-03193976 | Travel | Open | 212 | $0.00 | Apr 21, 10:25 AM |
| WL-03194258 | Labor | Open | 2.75 | $237.50 | Apr 21, 12:37 PM |
| WL-03197949 | Labor | Open | 0.016666666666667 | $38.00 | Apr 23, 1:31 PM |