Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 West International Med Supplies — 4360 Oakes Rd Ste 613, Davie FL, 33314
Feb 4, 2025 → Sep 23, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Feb 5 → Feb 5 | Created | ▶ Running | 0 | 0 |
| Feb 5 → May 23 | Ready for Scheduling | ▶ Running | 76 | 76 |
| May 23 → Jun 19 | Ready for Release | ⏸ Paused | 17 | — |
| Jun 19 → Sep 16 | On Hold | ▶ Running | 310 | 386 |
| Sep 16 → Sep 21 | Scheduled | ▶ Running | 3 | 389 |
09/16/2026 Tholmes - disp to FSE Luis. 9/21/2026. POC Rick Rodriguez; rickrodriguez@rccl.com
07/16/2026 YEspino Still Waiting for ships to dock and this device is already scheduled out for Oct.
06/18/2026 YEspino Per the notes below this device will be serviced in a few months (Oct 2026).
04/28/2026 MHamersley - This unit is scheduled for October, 7th, 2026 with Alberto as FSE
04/13/2026 ALuman - still waiting for cruise ships to dock so FCO can be performed
04/07/2026 ALuman - still waiting for cruise ships to dock so FCO can be performed
03/05/2026 ALuman - WO open for remaining devices still on cruise ships that have not docked stateside yet. Working with cruise line staff to arrange
02/06/2026 MHamersley - WO remains open for devices on vessels that have not yet docked in the United States. Working with cruise line to coordinate scheduling efforts
01/06/2026 ALuman - WO remains open for devices on vessels that have not yet docked in the United States. Working with cruise line to coordinate scheduling efforts
12/02/2025 YEspino Still on hold till april of next year.
10/20/2025 ALuman - vessel locations were provided via email from Robert Wentworth VP of Biomedical Operations at Vikand. Ships will dock on various dates ranging from Oct 2025 to April 2026. Calendar holds have been added to FSE calendars (Raymond Ebanks and Luis Iser). Field team leading customer communications
10/16/2025 MHamersley - Fady & Planner working w/POC to schedule for cruise lines.
05/13/2025 Brod - working with fady to establish contact with royal caribbean.
05/07/2025 Brod - sent email to tony.rondi@ummsc.com to confirm the list of units
04/23/2025 YEspino Called 954-494-0079 to follow up with tony over the previous email sent to verify the EV300 Vents in question. Was able to speak to Tony and he advised for me to speak to our local supplier to get the info of who these devices were sold too.
04/16/2025 YEspino Called 954-494-0079 to speak to Tony over the previous email sent to verify the devices in question. Was unable to speak to him or leave a message.
04/10/2025 YEspino Called 954-494-0079 to speak to Tony over the previous email sent to verify the devices in question. Was unable to speak to him or able to leave a message.
04/10/2025 YEspino Called 561-402-0997 to speak to George to verify the devices in question. Not a good contact still get a busy line once i dialed it.
04/01/2025 YEspino Called 954-494-0079 to follow up with Tony over the previous email sent to verify the devices in question. Was unable to speak to him or leave a message.
03/27/2025 YEspino Called 561-402-0997 to speak to George to verify the EV300 Vents in question. Was unable to speak to George or leave a message because once dialed all i heard was a busy signal.
03/11/2025 RArnold - Called 19549757410 for mainsite. Spoke to Tony. He asked me to send him an email. He said they are just the are just the medical supply for Royal Caribbean Cruises Ltd. He is going to send this off to their biomed and copy me into it.
954-494-0079
tony.rondi@ummsc.com
03/11/2025 RArnold - Called 561-402-0997 for George Kopp. Line is busy or disconnected.
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03392987 | Labor | Open | 3 | $0.00 | Sep 21, 6:26 PM |
| WL-03392988 | Labor | Open | 0.5 | $0.00 | Sep 21, 6:26 PM |
| WL-03392989 | Labor | Open | 2.5 | $250.00 | Sep 21, 6:26 PM |
| WL-03392990 | Labor | Open | 3 | $155.00 | Sep 21, 6:26 PM |
| WL-03398158 | Labor | Open | - | $38.00 | Sep 24, 11:07 AM |