Work Order 360 View

05/01/2026 - ARuby - Jerome Taylor confirmed onsite visit for Monday 5/4. Dispatching to Michael Steencken. Confirmation email sent to Jerome.Taylor@jefferson.edu

05/01/2026 - ARuby - called Tom 215-503-7951 Rang paused rang and disconnected. Called Ricardo 610-513-1956 said he was going to ping tom in email sent and gave him my number to have tom call me back. sent FU email with new proposed dates

04/30/2026 - ARuby - call from Jason Yenser to talk about Magee Rehab. No Biomed is onsite so we need to reschedule when customer can have either Ricardo or Tom onsite to help FSE locate the devices. He has sensor parts so he will need to order new parts if we dont get this scheduled within the next week. Setting reminder to call Tom McLaughlin in the morning 215-503-7951

04/24/2026 - ARuby - Updated scheduled date to 4/27-4/28 Sent email to Ricardo Morales rxm651@jefferson.edu & Thomas McLaughlin <Thomas.McLaughlin@jefferson.edu>

04/16/2026 - ARuby - Dispatching Jason Yenser for a walk in to complete these FCOs Sent email to rxm651@jefferson.edu

04/09/2026 ALuman - called Ricardo Morales 610-513-1956 to schedule. No answer, left VM. sent email to schedule

03/18/2026 RArnold - Called 12155873000 for main hosptial. Asked for biomed. Left a message. Sending email to schedule Mike for 03/23 

03/18/2026 RArnold - Called 610-513-1956 for Ricardo. Left a message

03/05/2026 SRobinson- Customer would like to wait til April to schedule.

02/27/2026 RFosbury Called 610-513-1956 and Ricardo Morales said March would be too busy and please reach out later to schedule for April

02/24/2026 YEspino Called 610-513-1956 to speak to Ricardo Morales to verify the device in question. Was able to speak to Ricardo and he was able to confirm the devices in question. Location was confirmed and no creditaling needed . Email: rxm651@jefferson.edu 

02/10/2026 YEspino Called 215-280-2695 to speak to William Frino to verify the Vent in question. not a good contact, this contact works for GE.

02/10/2026 YEspino Called 215-955-6225 to speak to Jerome Taylor to verify the Vent in question. Call would not connect, will try back later.

01/27/2026 RFosbury called 262-227-7068, person stated they have nothing to do with Emsar, or Philips and their name is not Jonathan. Ask to not leave more voicemails or continue to call. 

01/26/2026 YEspino Called 262-227-7068 to speak to Jonathan to verify the EV300 Vents in question. was sent to vm so i left a message.

01/21/2026 RFosbury Sent FU email to jonathan.ball@gehealthcare.com (email address associated with 262-227-7068 in PSMX)

01/20/2026 YEspino Called 262-227-7068 to speak to Jonathan Ball to verify the Vents in question. not a good contact this number is out of service.

01/20/2026 YEspino Called 662-630-2475 to speak to Jonathan to verify the vents in question. Went straight to vm so i left a message.

12/18/2025 YEspino Called 662-630-2475 to speak to Jonathan to verify the devices in question. Went straight to vm so i left a message.

12/02/2025 YEspino Called 662-630-2475 to speak to Jonathan to verify the devices in question. Was unable to speak to him so i left a message.

12/02/2025 YEspino Called 215-949-5000 to verify the devices in question. Asked to be transferred over to the biomed dept, Was able to speak to Mike and he advised that i was calling the incorrect location. Also could not give me the number that i actually needed.

11/24/2025 YEspino Called 662-630-2475 to speak to Jonathan Ball to verify the devices in question. Was unable to speak to them so i left a message.

11/24/2025 YEspino Called 215-949-5000 to verify the devices in question. Asked to be transferred over to the biomed dept and just as i asked the call was dropped.

10/23/2025 MHamersley - called 215-949-5000, xfer to Bio Med, call went to Mike Giancarli's VM/LM; email reply from Jerome Taylor, 09/23/2025, stating he is not POC for Jefferson Health Bucks Campus; 

09/23/2025 MHamersley - called 215-949-5000, xfer to Bio Med, Jefferson Bucks Hospital, no answer/unable to lv msg; email communication between Jerome & Fady have detailed that these devices are located at Jefferson Health Bucks Campus, 380 N Oxford Valley Rd, Langhorne, Pennsylvania 19047

06/09/2025 Cever confirmed poc and devcies at Magee with Jerome.Taylor@jefferson.edu

03/27/2025 Cever established email working on scheduling. Repair and FCO