Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Vikand Medical Solutions LLC — 4101 Ravenswood Rd, Fort Lauderdale FL, 33312
Feb 4, 2025 → Present
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Feb 5 → Feb 5 | Created | ▶ Running | 0 | 0 |
| Feb 5 → May 23 | Ready for Scheduling | ▶ Running | 76 | 76 |
| May 23 → Mar 27 | Ready for Release | ⏸ Paused | 208 | — |
| Mar 27 → Mar 27 | Assigned | ▶ Running | 0 | 76 |
| Mar 27 → Aug 14 | Scheduled | ▶ Running | 97 | 173 |
03/27/2026 MNewman - joined call with Fady and Robert Wentworth. This unit is scheduled for October, 7th, 2026 with Alberto as FSE
03/05/2026 ALuman - WO open for remaining devices still on cruise ships that have not docked stateside yet. Working with cruise line staff to arrange
02/06/2026 MHamersley - WO remains open for devices on vessels that have not yet docked in the United States. Working with cruise line to coordinate scheduling efforts
01/06/2026 ALuman - WO remains open for devices on vessels that have not yet docked in the United States. Working with cruise line to coordinate scheduling efforts
12/03/2025 YEspino Per las notes these will be on hold to April 2026
10/20/2025 ALuman - vessel locations were provided via email from Robert Wentworth VP of Biomedical Operations at Vikand. Ships will dock on various dates ranging from Oct 2025 to April 2026. Calendar holds have been added to FSE calendars (Raymond Ebanks and Luis Iser). Field team leading customer communications
09/23/2025 ALuman - these devices are on cruise ships. Working with Management for a plan once the ships dock in the US later this year. We cannot physically access these yet
07/14/2025 YEspino Called 954-650-5652 to speak to Jerry over the devices in question. Was able to speak to Jerry and he advised he is currently workin on this with Fady and they will soon start working on everything.
07/14/2025 YEspino Called 754-715-4961 to verify the device in question. Pressed 0 for the operator, but was unable to speak to anybody so i left a message.
06/09/2025 YEspino Called 954-650-5652 to speak to Jerry over the devices in question. Went straight to vm so i left a message.
06/09/2025 YEspino Called 754-715-4961 to verify the devices in question. Was unable to speak to anybody so i left a message.
05/15/2025 YEspino Called 954-650-5652 to speak to Jerry to verify the 4 EV300 Vents in question. Was unable to speak to him so i left a message.
05/15/2025 YEspino Called 754-715-4961 to verify 4 EV300 Vents. Pressed 0 for the operator, but was unable to speak to anybody so i left a message.
05/07/2025 Brod - sent email to jerry.graziose@vikand.com to have a fse onsite for 05/15
05/07/2025 YEspino Called 754-715-4961 to verify the 4 EV300 Vents in question. Pressed 0 for the operator, but was unable to speak to anybody so i left message.
05/07/2025 YEspino Called 954-650-5652 to speak to Jerry Graziose to verify the 4 EV300 Vents in question. Was unable to speak to him or leave a message.
04/29/2025 YEspino Called 757-305-7801 to speak to Regina to verify the EV300 Vents in question. Went straight to vm so i left a message.
04/29/2025 YEspino Called 754-715-4961 to verify the EV300 Vents in question. but was unable to speak to anybody so i left a message.
04/24/2025 YEspino Called 757-305-7801 to speak to Regina to verify the EV300 Vents in question. Went striaght to vm so i left a message.
04/24/2025 YEspino Called 754-715-4961 to verify the EV300 Vents in question. Was unable to speak to anybody so i left a message.
04/16/2025 YEspino Called 754-715-4961 to verify the EV300 Vents in question. Was unable to speak to anybody so i left a message.
04/14/2025 YEspino Called 757-305-7801 to speak to Regina to verify the EV300 Vents in question. Went straight to vm so i left a message.
04/14/2025 YEspino Called 754-715-4961 to verify the EV300 Vents in question. Was unable to speak to Tim so i left a message.
04/01/2025 YEspino Called 754-715-4961 to verify the 4 EV300 Vents in question. Pressed 0 to speak to the operator but while waiting the call was dropped.
03/28/2025 YEspino Called 757-305-7801 to speak to Regina Cruz to verify the EV300 Vents in question. Went straight to vm and could not leave a message because the mailbox is full.
03/28/2025 YEspino Called 754-715-4961 to verify the 4 EV300 Vents in question. Pressed 0 to speak to the operator but was just left on hold till the call was dropped.
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