Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Medstar Southern Maryland Hospital — 7503 Surratts Rd, Clinton MD, 20735
Feb 4, 2025 → Jun 19, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Feb 5 → Feb 5 | Created | ▶ Running | 0 | 0 |
| Feb 5 → May 23 | Ready for Scheduling | ▶ Running | 76 | 76 |
| May 23 → Apr 15 | Ready for Release | ⏸ Paused | 221 | — |
| Apr 15 → Apr 21 | Ready for Scheduling | ▶ Running | 4 | 80 |
| Apr 21 → Apr 23 | Scheduled | ▶ Running | 2 | 82 |
| Apr 23 → Apr 23 | Tech On Site | ▶ Running | 0 | 82 |
| Apr 23 → May 21 | Scheduled | ▶ Running | 20 | 102 |
| May 21 → May 21 | Completed | ▶ Running | 0 | 102 |
| May 21 → May 22 | Closed | ▶ Running | 1 | 103 |
| May 22 → May 28 | 07e-Partial Project | ▶ Running | 3 | 106 |
| May 28 → Jun 4 | WO Correction Needed | ▶ Running | 5 | 111 |
| Jun 4 → Jun 5 | Closed | ▶ Running | 1 | 112 |
| Jun 5 → Jun 11 | 07e-Partial Project | ▶ Running | 4 | 116 |
| Jun 11 → Jun 16 | WO Correction Needed | ▶ Running | 3 | 119 |
| Jun 16 → Jun 19 | Incomplete | ▶ Running | 2 | 121 |
04/24/2026 - ARuby - Jeff said his equipment failed and ordered new parts updated schedule and travel duration as he started late today and will need until Tuesday to complete.
04/23/2026 - ARuby - Parts didnt arrive on time to go onsite wednesday. Updating for today and tomorrow 4/23-4/24
04/21/2026 - ARuby - Received email confirmation from Lisa.Yount@medstar.net Respiratory Director. Confirming devices and said 4/22-4/23 work for her and her team. Dispatching to Jeffrey Coles. sent confirmation email to Lisa and included Enrico. Enrico says he's ordering parts.
04/09/2026 MHamersley - called 301-877-4297, spoke to tech who will pass msg to Enrico; sent f/u email: enrico.garcia@medstar.net
03/09/2026 SRobinson- Called Enrico Garcia, 301-877-4297. Call range until disconnected, no option to LM. Called Wilberto "Jay" , 301.877.5718. Call was ringing then just stopped, no one on the line and no option to LM. Sending email to enrico.garcia@medstar.net & wilberto.capili@medstar.net to try and schedule Jeffrey for next week.
03/02/2026 YEspino Called 240-966-2207 to speak to Tawanna to verify the devices in question. Was unable to speak to her or leave a message.
03/02/2026 YEspino Called 610-803-5559 to spak to Zenas to verify the devices in question. Went to vm so i left a message.
02/24/2026 YEspino Called 240-966-2207 to speak to Tawanna Devine-Scott to verify the devices in quesiton. Was unable to speak to her or leave a message. The machine advised they were not taking calls
02/24/2026 YEspino Called 610-803-5559 to speak to Zenas Walelo to verify the devices in question. Went straight to vm so i left a message.
02/10/2026 YEspino Called 301-877-4297 to try and follow up with Juan over the device in question. Was unable to speak to him or leave a message.
01/26/2026 YEspino Called 301-877-4297 to speak to juan over the previous email sent to verify the devices in question. Asked to speak to juan and while placed on hold the call was dropped.
01/20/2026 YEspino Called 301-877-5718 to follow up with Wilberto over the vent in question. Was unable to speak to him or leave a message.
01/20/2026 YEspino Called 301-877-4297 to follow up with Juan over the previous email sent to verify the vents in question. Was unable to speak to him or leave a message.
12/18/2025 YEspino Called 301-877-5718 to speak to Wilberto to verify the device in question. Was unable to speak to him or leave a message.
12/18/2025 YEspino Called 301-877-4297 to speak to Enrico to verify the Vents in question.Was able to speak to Juan and he asked for an email to be sent out so that they can for the devices in question. Email: juansanchez@novamedicaldc.com
12/02/2025 YEspino Called 301-877-5718 to speak to Wilberto to verify the devices in question. Was unable to speak to him or leave a message. Will try back later
12/02/2025 YEspino Called 301-877-4297 to speak to Enrico to verify the EV300 Vents in question. Was unable to speak to him or leave a message because the line just rings till the call is dropped. Will try back later.
11/25/2025 YEspino Called 301-877-5718 to speak to Wilberto Capili to verify the devices in question. Was unable to speak to him or leave a message because the call just rings till the call is dropped.
11/25/2025 YEspino Called 301-877-4297 to speak to Enrico to verify the devices in question. Was unable to speak to him or leave a message. the line just rings till the call is dropped.
10/24/2025 MHamersley - called 301-877-4297, spoke to Enrico, sent f/u email: enrico.garcia@medstar.net
09/24/2025 MHamersley - called 301-877-4297, no answer/unable to leave msg; sent f/u email: enrico.garcia@medstar.net
07/09/2025 Rbailey - Called 301.877.4297 Spoke with Enrico Garcia in BioMed. He said to email him the information
enrico.garcia@medstar.net
07/09/2025 Rbailey - Called 301.877.5718, phone just rings, then disconnects, no answer
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03197934 | Travel | Open | 70 | $0.00 | Apr 23, 1:26 PM |
| WL-03198256 | Labor | Open | 2.5 | $155.00 | Apr 23, 3:31 PM |
| WL-03198804 | Labor | Open | 5.5 | $237.50 | Apr 23, 7:58 PM |
| WL-03198805 | Labor | Open | 2.5 | $0.00 | Apr 23, 7:58 PM |
| WL-03198806 | Travel | Open | 70 | $0.00 | Apr 23, 7:58 PM |
| WL-03200936 | Labor | Open | 2 | $0.00 | Apr 25, 10:44 AM |
| WL-03200937 | Labor | Open | 6 | $0.00 | Apr 25, 10:44 AM |
| WL-03200938 | Labor | Open | 2.5 | $0.00 | Apr 25, 10:44 AM |
| WL-03200939 | Travel | Open | 70 | $0.00 | Apr 25, 10:44 AM |
| WL-03200940 | Travel | Open | 70 | $0.00 | Apr 25, 10:44 AM |
| WL-03230646 | Labor | Open | 2 | $0.00 | May 18, 6:37 PM |
| WL-03230647 | Labor | Open | 1.5 | $0.00 | May 18, 6:40 PM |
| WL-03235550 | Labor | Open | 0.016666666666667 | $38.00 | May 22, 9:58 AM |