Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Adventhealth Winter Gardens — 2000 Fowler Grove Blvd, Winter Garden FL, 34787
Feb 4, 2025 → Mar 14, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Feb 5 → Feb 5 | Created | ▶ Running | 0 | 0 |
| Feb 5 → May 23 | Ready for Scheduling | ▶ Running | 76 | 76 |
| May 23 → Feb 16 | Ready for Release | ⏸ Paused | 179 | — |
| Feb 16 → Mar 2 | Ready for Scheduling | ▶ Running | 10 | 86 |
| Mar 2 → Mar 2 | Assigned | ▶ Running | 0 | 86 |
| Mar 2 → Mar 9 | Scheduled | ▶ Running | 5 | 91 |
| Mar 9 → Mar 14 | Tech On Site | ▶ Running | 4 | 95 |
03/24/2026 SRobinson- Created follow up WO as requested. (WO-01361010)
03/02/2026 ALuman - devices confirmed at Advent Health Winter Gardens by Stephen Luzier. Dispatch to Jared Heisler to complete 3/9. email confirmation sent stephen.luzier@adventhealth.com
02/16/2026 YEspino Called 321-200-7645 to speak to Stephen to verify the device in question. Was able to speak to Stephen and he confirmed the device and advised that this device is actually located at Celebration (400 Celebration Place, Celebration FL 34747). Will be sending a confirmation email to get this scheduled out.
02/10/2026 ALuman - email sent to Stephen Luzier to confirm and schedule stephen.luzier@adventhealth.com
01/21/2026 ALuman - working with Advent Health Staff to locate device
12/22/2025 YEspino Called 321-200-7645 to speak to Stephen to verify the 2 vents in question. Was unable to speak to him or leave a message call just rings and then the call is dropped.
12/17/2025 YEspino Called 321-200-7645 to speak to Stephen Luzier but was unable to speak to him so i left a message.
12/17/2025 YEspino Recieved an email back from Alex Hernandez advising that i needed to contact Stephen Luzier @ 321-200-7645 to be better assisted. Will be making out a call to him.
12/15/2025 YEspino Received an email back from Ruben stating that the 2 serial numbers we are looking for is at the Celebration location. Sent an email back to Ruben asking for the POC of that location.
11/11/2025 YEspino Called 407-632-8289 to follow up with Ruben over the previous email sent. Was unable to speak to him or leave a message.
11/03/2025 MHamersley - called 407-632-8289, spoke to Ruben, asked his assistance in locating these EV300 Vents; sent email: Ruben.Hinote@AdventHealth.com
10/30/2025 YEspino Called 407-764-4379 to follow up with Kaitlin over the previous email sent. Was unable to speak to her or leave a message because the line was picked up and then dropped.
10/15/2025 YEspino Called 407-764-4379 to speak to Kaitlin over the devices in question. Was advised that Kaitlin is out , so i sent a follow up email.
09/25/2025 YEspino Called 407-764-4379 to try and speak to Kaitlin over the previous email sent. Was advised that she wont be in till next week to try back then.
09/11/2025 YEspino Called 407-764-4379 to follow up with Kaitlin over the previous email sent to verify the device in question. Was advised that she is currently not in , and was asked to call back tomorrow.
08/29/2025 YEspino Called 407-764-4379 to follow up with Kaitlin over the previous email sent. Was advised that she currently is not in. Advised to call bak next week.
08/26/2025 YEspino Called 407-764-4379 to try and speak to the Respt dept, Was able to speak to Kaitlin and she asked if i could send her and her supervisor(Isa Hasbun) an email so they can look into the devices in question. Email: kaitlin.cheetham@adventhealth.com
& isa.hasbun@adventhealth.com
08/26/2025 YEspino Called 407-303-4000 to speak to the Respt dept to verify the devices in question. Asked to be transferred over, but was sent over to the icu and was advised to call 407-764-4379 to be better assisted.
08/19/2025 YEspino Called 407-303-4000 to speak to the biomed @ Celebration to see if they have the devices in question. Was transferred over to the "Biomed dept" but then was advised they might not be able to help me so i advised them that i would just try back and see if i could speak to the Respt dept.
08/19/2025 YEspino Called 407-816-6612 to speak to Cheryl to verify the devices in question. Was able to speak to Cheryl and she advised that without a PO she could not assist me. Need to do some more research.
07/11/2025 YEspino Called 407-303-4000 to verify the devices in question. Asked to be transferred over to the biomed dept, Was able to speak to Shan from GE and he advised i needed to call back the site because he couldn't assist me.
07/11/2025 YEspino Called 407-816-6612 to speak to Cheryl Wade to verify the devices in question. Was unable to speak to her or leave a message.
07/11/2025 YEspino Called 407-250-1436 to verify the 2 EV300 Vents in question. Was able to speak to the operator, she advised i needed to call 407-816-6612 to speak to Cheryl Wade to be better assisted.
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03144585 | Labor | Open | 3 | $0.00 | Mar 14, 11:30 AM |
| WL-03144586 | Labor | Open | 1 | $0.00 | Mar 14, 11:30 AM |
| WL-03144587 | Labor | Open | 3 | $0.00 | Mar 14, 11:30 AM |
| WL-03144588 | Travel | Open | 141 | $0.00 | Mar 14, 11:31 AM |
| WL-03144589 | Travel | Open | 141 | $0.00 | Mar 14, 11:31 AM |