Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Gouverneur Hospital — 77 W Barney St., Gouverneur NY, 13642
Feb 4, 2025 → May 1, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Feb 5 → Feb 5 | Created | ▶ Running | 0 | 0 |
| Feb 5 → May 23 | Ready for Scheduling | ▶ Running | 76 | 76 |
| May 23 → Aug 5 | Ready for Release | ⏸ Paused | 49 | — |
| Aug 5 → Apr 27 | Ready for Scheduling | ▶ Running | 180 | 256 |
| Apr 27 → Apr 28 | Scheduled | ▶ Running | 1 | 257 |
04/27/2026 RArnold - Per communication, Fady with Ari Sezanayev "My accounts don't have this device in the inventory" Dispatching to Alberto Per Fady
04/23/2026 ARoosa - Waiting on planner to dispatch FSE when more work in the area.
04/14/2026 YEspino Reached out to MKlose to see if any tech will be avaliable to schedule for this site.
03/05/2026 mklose will dispatch FSE when someone is in area.
02/11/2026 MHamersley - called 315-244-8661, call went to Matt's VM/LM; offering FSE to come onsite, Tuesday, Feb 17,
02/11/2026 Mklose emailed POC offer Phil 2/17; Email: matt.martin@crothall.com
02/09/2026 YEspino Called 315-244-8661 to speak to Matthew to try and lock down a date for next week. Was unable to speak to him so i left a message.
01/15/2026 Mklose emailed POC offer first of february
12/15/2025 MHamersley - per planner, working to schedule per FSE availability.
11/05/2025 Mklose Planner working with POC to schedule, as FSE is available.
08/05/2025 YEspino Called 315-244-8661 to follow up with Matt over the previous email sent to verify the device in question. Was able to speak to matt and he was able to confirm the device in question and also confirm the location and him as the POC.
07/03/2025 YEspino Called 315-244-8661 to speak to Matthew to verify the device in question. Was able to speak to Matt and he is the biomed for the site in question. He currently was not at work so he asked for email to be sent out to look into the device in question. Email: matt.martin@crothall.com
07/03/2025 YEspino Called 212-562-8678 to speak to Alexandra to verify the device in question. Was unable to speak to her or leave a message. the line just rings till the call is dropped.
07/03/2025 YEspino Called 315-287-1000 to verify the device in question. Asked to be transferred over to the biomed dept but was unable to speak to anybody or leave a message because their was not vm avaliable.
06/26/2025 YEspino Called 315-244-8661 to speak to Matthew Martin to verify the device in question. Went straight to vm so i left a message.
06/26/2025 YEspino Called 212-562-8678 to speak to Alexandra to verify the device in question. Was unable to speak to her or leave a message.
06/26/2025 YEspino Called 315-287-1000 to verify the device in question. Asked to be transferred over to the biomed dept, Was sent to the wrong dept and spoke to Dale and he advised i needed to call back and ask for biomed because he cant transfer me out.
06/17/2025 YEspino Called 212-562-8678 to speak to Alexandra to verify the device in question. Was unable to speak to her or leave a message.
06/17/2025 YEspino Called 315-287-1000 to verify the device in question. Asked to be transferred over to the biomed dept, but was unable to speak to anybody or leave a message no vm avaliable.
06/12/2025 YEspino Called 212-562-8678 to speak to Alexandra Trieste to verify the device in question. Was unable to speak to her or leave a message.
06/12/2025 YEspino Called 315-287-1000 to verify 1 device in question. Asked to be transferred over to the biomed dept, but was unable to speak to anybody or leave a message because no vm is avaliable.
05/19/2025 YEspino Called 315-287-1000 to verify the device in question. Was advised she would transfer me over to supplys to be better assisted. Was unable to speak to Don so i left a message.
05/16/2025 YEspino Called 315-287-1000 to verify the device in question. Asked to be transferred over to the biomed dept, somebody answered the phone and kept screaming what and then dropped the call.
05/16/2025 YEspino Called 315-261-5712 to speak to David Sherwood to verify the device in question. not a good contact this number is for the imaging site.
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03203290 | Labor | Open | 1.5 | $0.00 | Apr 28, 7:40 AM |
| WL-03203291 | Labor | Open | 2.5 | $237.50 | Apr 28, 7:40 AM |
| WL-03203292 | Labor | Open | 1.5 | $155.00 | Apr 28, 7:40 AM |
| WL-03215024 | Labor | Open | 0.016666666666667 | $38.00 | May 5, 2:30 PM |