Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01245400 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 Finley Hospital — 350 North Grandview Avenue, Dubuque IA, 52001

Feb 5, 2025 → Present

🟢 On Track
PSM
SLA Clock
Last business day of February 2025 · Target: Feb 28, 2025
⚠ 365 biz days overdue
Active: 381 biz days
▶ Clock Running
Status: Created
Feb 5 → Feb 5, 2025
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Feb 5 → Feb 5, 2025
0 business days (counted)
Running total: 0 of ? biz days used
381d
▶ Clock Running
Status: Ready for Scheduling
Feb 5 → Aug 14, 2026
381 business days (counted)
Running total: 381 of ? biz days used
Created: Feb 5, 2025 Today
Show SLA Clock Detail (3 periods)
Period Status Clock Biz Days Running Total
Feb 5 → Feb 5 Created ▶ Running 0 0
Feb 5 → Feb 5 Scheduled ▶ Running 0 0
Feb 5 → Aug 14 Ready for Scheduling ▶ Running 381 381
Dispatch 0.0d
⚠ Overdue
Dispatch
0.0 days
Created: Feb 5, 2025 Due: Dec 31, 2025 (226 days overdue)
📅
381.7 days Total Age
⏱️
0.0d in Entered Longest Stage
🔄
1 transitions Status Changes
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 554 days old
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

2/5/2025 0819 from Jackie NNL; 1324 LM w/CW, KC; 1333 KC decline; 1415 CW unavail

Timeline

📋
2 Work Order Created Feb 5, 1:25 PM
Work Order Created → Status: Scheduled
🗓️
Status: Scheduled by Caitlin Mcgee
From: Entered, Scheduled
To: Scheduled, Ready for Scheduling
Duration in Previous: 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Mar 25, 8:00 AM
Created
Feb 5, 1:25 PM
Invoice #
N/A

Details