Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of February 2025 · Target: Feb 28, 2025
⚠ 365 biz days overdue
▶ Clock Running
Status: Created
Feb 7 → Feb 7, 2025
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Feb 7 → Feb 7, 2025
0 business days (counted)
Running total: 0 of ? biz days used
379d
▶ Clock Running
Status: Ready for Scheduling
Feb 7 → Aug 15, 2026
379 business days (counted)
Running total: 379 of ? biz days used
Created: Feb 7, 2025
Today
Show SLA Clock Detail (3 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Feb 7 → Feb 7 |
Created |
▶ Running
|
0 |
0 |
| Feb 7 → Feb 7 |
Scheduled |
▶ Running
|
0 |
0 |
| Feb 7 → Aug 15 |
Ready for Scheduling |
▶ Running
|
379 |
379 |
Created: Feb 7, 2025
Due: Dec 31, 2025 (227 days overdue)
⏱️
0.0d in Scheduled
Longest Stage
🔄
2 transitions
Status Changes
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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✅
No Issues
Work order progressed without significant delays
SLA vs Actual Time by Status
Scheduled
0.0d
/ 2.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
2/7/2025 1238 CM ack msg - compliance; LM w/CC; 2/10/2025 1816 CM 2nd msg w/CC; 1902 CC decline; LM w/Tammy re NAR
Timeline
📋
🗓️
From:
Entered
To:
Scheduled
Duration in Previous:
0m
📅
From:
Scheduled
To:
Ready for Scheduling
Duration in Previous:
1m
Bottlenecks
✅ No bottlenecks detected
ℹ️ Work Order Details
Status
Ready for Scheduling
Scheduled
Mar 11, 8:00 AM