Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 City of Jemison Fire Department — 14 Padget Ln, Jemison AL, 35085
Feb 10, 2025 → Present
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Feb 11 → Feb 11 | Created | ▶ Running | 0 | 0 |
| Feb 11 → Apr 17 | On Hold | ▶ Running | 46 | 46 |
| Apr 17 → May 23 | Ready for Scheduling | ▶ Running | 26 | 72 |
| May 23 → Aug 15 | Ready for Release | ⏸ Paused | 305 | — |
04/30/2026 MHamersley - per case notes, "Tempus LS Man Defibrillator 7022.000303 & 7022.000359 part is at bench for repair, FCO to be completed with bench releases part"
03/20/2026 MHamersley - Working with Fady on update for visit #2, once devices are returned to customer.
12/03/2025 MHamersley - per email between Marvin & Chief Dennis, jdennis@jemisonalabama.org, the 1st Visit completed 09/04/2025, attached service report for the Tempus LS unit.
Visit #2
07/10/2025 EMartin called (205) 688-4492 option 5 for fire department / spk with John jdennis@jemisonalabama.org advised still have devices and can schedule anytime looped John into email thread as well as Fady to send loaners to get FCO scheduled
06/30/2025 EMartin called (205) 965-1162 / Rusty Lowe went to VM sent follow up email for updated contact for location per notes on 03/27/2025 devices are confirmed at location just need POC to schedule device swap with
04/18/2025 YEspino Called 205-955-4128 to speak to John Dennis to verify the Defibs in question. Was unable to speak to John so i left a message.
04/18/2025 YEspino Called 205-965-1162 to speak to Rusty over the Defibs in question. Was able to speak to Rusty and he advised that i needed to contact John Dennis @ 205-955-4128 to be better assisted.
04/11/2025 YEspino Called 205-965-1162 to follow up with Rusty to confirm the location of the 2 Defibs in question. Was unable to speak to him so i left a message.
03/27/2025 JRojas- spoke to Rusty and he asked if we could resend the email to track down devices at 211 Summit Parkway. Confirmed devices at City of Jemison Fire Department, but he will provide the POC for each location
03/18/2025 Emartin sent email to Rusty Lowe rusty@gorescue.com to verify devices
Visit #1 Work Order notes
No related artifacts