Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01247940 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 Providence St Vincent Medical Center — 9205 SW Barnes Rd, Portland OR, 97225

Feb 13, 2025 → Present

🟢 On Track
PSM
SLA Clock
Last business day of February 2025 · Target: Feb 28, 2025
⚠ 365 biz days overdue
Active: 375 biz days
▶ Clock Running
Status: Created
Feb 13 → Feb 13, 2025
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Feb 13 → Feb 13, 2025
0 business days (counted)
Running total: 0 of ? biz days used
375d
▶ Clock Running
Status: Ready for Scheduling
Feb 13 → Aug 15, 2026
375 business days (counted)
Running total: 375 of ? biz days used
Created: Feb 13, 2025 Today
Show SLA Clock Detail (3 periods)
Period Status Clock Biz Days Running Total
Feb 13 → Feb 13 Created ▶ Running 0 0
Feb 13 → Feb 13 Scheduled ▶ Running 0 0
Feb 13 → Aug 15 Ready for Scheduling ▶ Running 375 375
Coordinators 0.0d
⚠ Overdue
Coordinators
0.0 days
Created: Feb 13, 2025 Due: Dec 31, 2025 (227 days overdue)
📅
375.6 days Total Age
⏱️
0.0d in Ready for Scheduling Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 547 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.0d / 1.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

2/13/2025 1403 CM LM w/Sean re NAR


No ST needed

Timeline

📋
▶
2 Work Order Created Feb 13, 2:08 PM
Work Order Created → Status: Scheduled
🗓️
Status: Scheduled by Caitlin Mcgee
From: Ready for Scheduling, Scheduled
To: Scheduled, Ready for Scheduling
Duration in Previous: 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Mar 25, 8:00 AM
Created
Feb 13, 2:08 PM
Invoice #
N/A

Details