Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of February 2025 · Target: Feb 28, 2025
⚠ 412 biz days overdue
▶ Clock Running
Status: Scheduled
Feb 27 → Feb 27, 2025
0 business days (counted)
Running total: 0 of ? biz days used
413d
▶ Clock Running
Status: Ready for Scheduling
Feb 27 → Oct 22, 2026
413 business days (counted)
Running total: 413 of ? biz days used
Created: Feb 27, 2025
Today
Show SLA Clock Detail (2 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Feb 27 → Feb 27 |
Scheduled |
▶ Running
|
0 |
0 |
| Feb 27 → Oct 22 |
Ready for Scheduling |
▶ Running
|
413 |
413 |
Created: Feb 27, 2025
Due: Dec 31, 2025 (295 days overdue)
⏱️
0.0d in Scheduled
Longest Stage
🔄
2 transitions
Status Changes
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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Generating AI analysis...
✅
No Issues
Work order progressed without significant delays
SLA vs Actual Time by Status
Scheduled
0.0d
/ 2.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
2/26/2025 1841 ack msg; LM w/SB, CC; 1713 SB decline; 2/28/2025 1311 CM LM w/Gary re NAR
Timeline
📋
🗓️
From:
Entered
To:
Scheduled
Duration in Previous:
0m
📅
From:
Scheduled
To:
Ready for Scheduling
Duration in Previous:
1m
Bottlenecks
✅ No bottlenecks detected
ℹ️ Work Order Details
Status
Ready for Scheduling
Scheduled
Mar 25, 8:00 AM