Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • Preventive Maintenance • PC
📍 Monongalia General Hospital — 1200 J D Anderson Drive, Morgantown WV, 26505
Feb 28, 2025 → Dec 15, 2025
10/23/2025 Rbailey - Rcvd call from 304.598.1200 Jessep confirming the ie33. He wanted to schedule the ie33 for Dec 15 at Noon with Fanfan. Sending Email Advising Planner
10/21/2025 Rbailey - Called 304.285.6725 Spoke with Jessep Opas. He advised that he believed the ie33 was a unit they have in storage and they are using the Epiq, but he wanted to check the Serial numbers. He wanted to CB
10/15/2025 Rbailey - Rcvd call from 304.598.1200 Spencer at Mon Health IT. He had rcvd a Ticket internally asking to give us access to equipment. I advised that we were looking to perform PMs and that he may have been given the ticket in error. He confirmed they are not part of the equipment and are IT
10/15/2025 Rbailey - Called 304.285.6725 multiple times (The number we have for Jessep) The Number keeps ringing Fast Busy
10/15/2025 Rbailey - Called 304.598.1200 Xfer'd to BioMed. Spoke with Chris who said that he doesn't handle any Imaging and we could try David Upole with Philips 304.435.1864
10/02/2025 Rbailey - Rcvd email from Lead RN Jessep Opas advising he is having trouble locating the devices and asking for a description on the devices. Replying to email with a description of the ie33 and the Epiq 7
09/29/2025 Rbailey - Called 304.285.6725 Spoke with Jessep Opas. He said that he would look. Sending email to him as well
jessep.opas@vandaliahealth.org
09/29/2025 Rbailey - Called 304.598.1200 Asked for ULS. Xfer'd She said that these devices might be Echo as she didn't have them. Xfer'd to Echo. He said those were not his and he thought they were in OR. Gave number 304.285.6725 ask for Jessep
09/29/2025 Rbailey - Called 304.598.1916 the number listed for Elizabeth. NA Left VM for FU Elizabeth Carpenter
09/29/2025 Rbailey - Called 304.285.6979 the number listed for Faith Ball. NA Left VM for FU anneda.ball@vandaliahealth.org
08/28/2025 DMalloy - First Contact email sent to customer confirming the device location, serial number and proposed a date and time for a visit.
elizabeth.a.carpenter@vandaliahealth.org
marylynne.withrow@vandaliahealth.org
anneda.ball@vandaliahealth.org
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03038502 | Labor | Open | 2 | $275.00 | Dec 15, 6:51 PM |
| WL-03038503 | Labor | Open | 1.75 | $0.00 | Dec 15, 6:51 PM |
| WL-03038504 | Travel | Open | 74 | $0.00 | Dec 15, 6:51 PM |
| WL-03038769 | Expenses | Open | 1 | $0.00 | Dec 15, 10:48 PM |
| WL-03040322 | Labor | Open | 0.016666666666667 | $38.00 | Dec 17, 8:46 AM |