Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Howard University on behalf ofHoward University Hospital — 2041 Georgia Ave NW, Washington DC, 20060
Mar 10, 2025 → Aug 4, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Mar 10 → Mar 10 | Created | ▶ Running | 0 | 0 |
| Mar 10 → Apr 1 | Ready for Scheduling | ▶ Running | 16 | 16 |
| Apr 1 → Apr 2 | Scheduled | ▶ Running | 1 | 17 |
| Apr 2 → Apr 2 | Entered | ▶ Running | 0 | 17 |
| Apr 2 → May 23 | Ready for Scheduling | ▶ Running | 37 | 54 |
| May 23 → May 23 | Ready for Release | ⏸ Paused | 0 | — |
| May 23 → May 27 | Ready for Scheduling | ▶ Running | 1 | 55 |
| May 27 → May 27 | Ready for Release | ⏸ Paused | 0 | — |
| May 27 → Dec 31 | Ready for Scheduling | ▶ Running | 148 | 203 |
| Dec 31 → Jan 7 | Scheduled | ▶ Running | 4 | 207 |
| Jan 7 → Jan 7 | Entered | ▶ Running | 0 | 207 |
| Jan 7 → Jul 6 | Ready for Scheduling | ▶ Running | 123 | 330 |
| Jul 6 → Jul 30 | Ready for Release | ⏸ Paused | 18 | — |
| Jul 30 → Aug 4 | Scheduled | ▶ Running | 3 | 333 |
| Aug 4 → Aug 4 | Tech On Site | ▶ Running | 0 | 333 |
07/30/2026 ARuby - Received call from Oluwatosin (O-loo-wah-toe-sin) (Tosin) Johnson 202-865-6330 Ojohnson@huhosp.org he confirmed device and scheduled date for 8/3
07/20/2026 ARuby - Called Charles Fields (202) 865-4304 asking if device was located. He said he was assigning his tech to search for it tomorrow. Sent Fu for visibility to cfields@huhosp.org
07/16/2026 ARoosa - Sent fu email to Charles Fields at cfields@huhosp.org about device in question, asking if he has spoke to his respiratory dept. to see if they can locate device.
07/06/2026 ARuby - moved to RFR as this device has not been located. Called 202-865-4304, Charles Fields, VM/LM. Sent FU email to cfields@huhosp.org
06/23/2026: ARoosa - Called 202-865-4304, Charles Fields, VM/LM asked if he can provide me with an update as to if respiratory has located this device or not.
06/17/2026 ARoosa - Sent fu email to cfields@huhosp.org Charles Fields to follow up on our phone conversation last week about device location.
06/11/2026: ARoosa - Called 202-865-4304, Charles Fields, Spoke to Charles and he stated he will have to get with respiratory because they have new management in respiratory now and see if they can get it located and once located he will hold it in biomed until we come to complete remediation on device. Said he will call us once he has device.
06/03/2026 ARoosa - Sent fu email to Charles at cfields@huhosp.org asking about device in question.
05/19/2026 ARoosa - Sent fu email to CFields@huhosp.org to see if device has been located. Also explained that if not we may be able to close WO with ANR process if he is willing to sign paperwork stating device is unlocatable.
05/06/2026 ARoosa - Sent fu email to Charles about device in question asking him to please respond.
04/22/2026 - ARuby - Called (202) 865-4304 Charles Fields to verify device. VM/LM FU email to cfields@huhosp.org
04/14/2026 ARoosa - Sent fu email to Fields, Charles <CFields@huhosp.org> asking about device in question to see if it has been located.
03/20/2026 MHamersley - sent f/u email: cfields@huhosp.org requesting location update for SN: 100065684
02/19/2026 YEspino Called 202-865-4304 to speak to Charles Fields to follow up to see if he has been able to locate the vent in question. Was able to speak to Charles and he asked for the serial number and my call back number and advised that he would check with respt and give me a call back.
1/07/2025 RFosbury device not located Charles Fields will find and reach out to reschedule.
12/31/2025 RFosbury Spoke with Charles Fields and confirmed FSE onsite January 7th
12/29/2025 RFosbury. LVM send FU email to Charles Fields / cfields@huhosp.org
12/23/2025 RFosbury Spoke with Charles Fields, sending FU to confirm dates.
12/08/2025 RFosbury Received email from Charles Fields cfields@huhosp.org confirming devices. Sent FU to propose Jan 8th.
12/05/2025 RFosbury called 2028654304 and LVM for Charles Fields also sent email cfields@huhosp.org
10/31/2025 MHamersley - called 202-865-4304, spoke to Charles, he will look at devices and reply to email Monday
09/30/2025 RFosbury called 2028654304 and LVM for Charles Fields also sent email cfields@huhosp.org
09/19/2025 Cever called 2028654304 and LVM for Charles Fields also sent email cfields@huhosp.org
09/05/2025 Cever sent email to Fields, Charles <CFields@huhosp.org> who is confirmed as the poc asking if the devcies have been located to get them scheudled
08/14/2025 Rbailey - Called asked for BioMed. Xfer'd to Abraham in the BioMed. He said that we would have to email his boss Charles Fields, I advised that we had been trying, he said He would get with Charles
07/17/2025 Cever escalated to Fady for help scheduling site is unresponsive.
07/09/2025 Rbailey - Called 202.865.4304 NA got the VM for Charles. Left VM inquiring Torey Fields come onsite July 22. Asked for CB or reply to email Cristina sent on July 1. Current WOs for this
WO-01272178 - 100104357 - 66
WO-01254631 - 100065684 - 69
WO-01259430 - 100104357 - 69
07/01/2025 Cever sent email to cfields@huhosp.org trying to lock in for fse for July 14th
06/02/2025 Cever sent email to cfields@huhosp.org trying to lock in for fse for June 23rd or 24th
05/22/2025 Cever sent email to cfields@huhosp.org trying to lock in for fse for May 27th
04/02/2025 Cever parts are removed no more aged parts on work order schedule as usual.
04/01/2025 Cever dispatched to Fady for the aged parts not onsite.
03/31/2025 Cever spoke to Fady he advised he might have the parts will check and reply.
03/26/2025 JRolston - Researching for FSE trip. Will schedule accordingly once FCO69 parts are confirmed off of backorder.
03/10/2025 RArnold - Follow up for 1 device.
Previous notes-
03/07/2025 JRolston - Per conversation with FSE Torey Fields, parts still on backorder and WO will need rescheduled, site already aware. Placing on "reschedule" status pending parts.
03/04/2025 JRolston - Per Teams conversation with Planner Austin Whitney, he cancelled lodging on TR17841 due to issue with hotel. New TR entered on EWO-01200301.
02/25/2025 Cever sent email to cfields@huhosp.org adving FSE Torey will be onsite Monday March 3rd and Wed March 5th-Thursday March 6th
02/24/2025 Cever recieved email from cfields@huhosp.org advising he is the POC Charles Fields. resons stated just let him know when we can rescheudle.
02/24/2025 Ceevr sent email to ggainey@huhosp.org advising we will be rescheduling appt. FSE unavailable. included FOM as well
02/19/2025 JRolston - Called site POC, Gregory Gainey @ 443-760-5123 and scheduled accordingly for Tuesday - Wednesday, 2/25 - 2/26. Also confirmed below is correct for parts shipping. Replied on email for confirmation purposes.
Shipping Address
Howard University on behalf ofHoward University Hospital
2041 Georgia Ave NW
Washington, DC 20060
Attn: Gregory Gainey / Biomed
02/18/2025 JRolston - Replied on email to site POC, Gregory Gainey, offering service with FSE Nic Barragan for Tuesday - Wednesday, 2/25 - 2/26. Also advised FSE can return on Friday, 2/28, for any remaining devices. Awaiting reply.
02/17/2025 Rbailey - Called 443.760.5123 Spoke with Gregory advised we received his email also we were showing 7 devices not 3. He asked that they all be scheduled. Advising Planner to schedule. There are 7 WOs
100043729 - 66 & 69
100065684 - 66 & 69
100090350 - 57 & 66 & 69
100090236 - 66 & 69
100104357 - 66 & 69
201001180 - 66 & 69
201017793 - 69
02/17/2025 Rbailey - Rcvd email from Gregory Advising us to come onsite. Called 202.865.6330 NA Phone just rang and rang and then disconnected
02/13/2025 JRojas called 202.865.6330, but not able to leave a VM. Call disconnected. Sending a follow up email.
02/12/2025 JRojas called 202.865.6330, but not able to leave a VM. Call disconnected
02/10/2025 JRojas- sent an email to Gregory of the remaining devices
02/06/2025 JRojas- I cant see email sent recently.
01/29/2025 Rbailey - Rcvd call from 202.865.6330 from Gregory Gainey. He asked that we get a list over to him of the v60's on FCO and he would get working on them to schedule. Compiling list and sending over to Planner to FU
4437605123
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03320316 | Labor | Open | 1 | $0.00 | Aug 4, 4:04 PM |
| WL-03320317 | Labor | Open | 0.25 | $100.00 | Aug 4, 4:04 PM |
| WL-03320318 | Labor | Open | 2 | $155.00 | Aug 4, 4:04 PM |
| WL-03320319 | Labor | Open | 2 | $0.00 | Aug 4, 4:04 PM |
| WL-03320392 | Labor | Open | 0.5 | $0.00 | Aug 4, 4:16 PM |
| WL-03320393 | Expenses | Open | 1 | $0.00 | Aug 4, 4:16 PM |
| WL-03320394 | Expenses | Open | 1 | $0.00 | Aug 4, 4:16 PM |
| WL-03320395 | Expenses | Open | 1 | $0.00 | Aug 4, 4:16 PM |
| WL-03320396 | Travel | Open | 77 | $0.00 | Aug 4, 4:16 PM |
| WL-03320462 | Labor | Open | - | $38.00 | Aug 4, 4:30 PM |