Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Emanuel Medical Ctr — 117 Kite Rd, Swainsboro GA, 30401
Mar 26, 2025 → Present
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Mar 26 → Mar 26 | Created | ▶ Running | 0 | 0 |
| Mar 26 → Apr 7 | Scheduled | ▶ Running | 8 | 8 |
| Apr 7 → Apr 9 | Ready for Scheduling | ▶ Running | 2 | 10 |
| Apr 9 → Aug 15 | On Hold | ▶ Running | 337 | 347 |
06/10/2026 RArnold - WO can be canceled
05/22/2026 Rharris: Rebecca will request Cancellation once ANR on WO-12781783 is completed.
05/21/2026 ARoosa - Sending message to planner to follow up with FSE about ANR status, this was dispatched to Bruce Ballard for closure with ANR of SN's EV300s SN# H294602165423 & EV300s SN# H29460213038E
05/07/2026 MHamersley - email 05/06/2026 from Erin Young, Director of Respiratory, Emanuel Medical Center, 478.289.1318, eyoung@emanuelmedical.org stating they are not fixing these devices at this time,
04/27/2026 MHamersley - called 478-289-1318, call went to VM/LM requesting status update on devices
04/14/2026 RArnold - Emailed Chris again for an update.
04/02/2026 MHamersley - called 478-289-1318, Chris Barnes, call went to VM/LM, inquiring about status of 2 devices that needed repairs; sent email: cbarnes@emanuelmedical.org
03/04/2026 RArnold - Last 2 devices on this case need repair. Repair WOs canceled
01/28/2026 MHamersley - Per Planner, waiting for devices to have repairs completed on them before recall can be done
11/06/2025 Mklose per notes on original WO-01271693; 10/22/2025 EMartin quote expired on repair WO will need new repair WO created before FCO can be completed on device
04/08/2025 EMartin dup WO will cancel once all IPs are completed
04/07/2025 EMartin ent email to Chris Barnes cbarnes@emanuelmedical.org advising needing to reschedule for new date and time will reach out once confirmed
04/03/2025 EMartin sent email to Chris Barnes cbarnes@emanuelmedical.org advising FSEs onsite tomorrow site previosuly scheduled taking longer than anticipated 03/26/2025 Emartin sent email to Chris Barnes cbarnes@emanuelmedical.org advising FSEs onsite Thrs 04/03/25 to start devices
03/06/2025 RArnold - Chris called back and confirmed SN#s. Followed up with emails.
03/06/2025 RArnold - Inbound call from Chris Barnes, 4782891318. He is reviewing the email I sent hi and will respond once he has confirmed the SN#s. Address confirmed. No credentialing. ATTN: Chis Barnes.
Cell: 478-494-5379
02/28/2025 RArnold - Called (478) 289-1318 for Chris Barnes. This is RT number. HE is not in today. Left a message for him. Sending email.
cbarnes@emanuelmedical.org
02/28/2025 RArnold - Called 478-289-1331. Left a message.
02/28/2025 RArnold - Called 14782891100 asked for Biomed. Was sent to the wrong department. was given 478-289-1331
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