Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of March 2025 · Target: Mar 31, 2025
✗ SLA Missed (272 biz days late)
🕐 Clock stopped: Canceled (May 4, 2026)
▶ Clock Running
Status: Created
Mar 27 → Apr 2, 2025
4 business days (counted)
Running total: 4 of ? biz days used
34d
▶ Clock Running
Status: Assigned
Apr 2 → May 20, 2025
34 business days (counted)
Running total: 38 of ? biz days used
▶ Clock Running
Status: Entered
May 20 → May 20, 2025
0 business days (counted)
Running total: 38 of ? biz days used
45d
▶ Clock Running
Status: Assigned
May 20 → Jul 25, 2025
45 business days (counted)
Running total: 83 of ? biz days used
▶ Clock Running
Status: Entered
Jul 25 → Jul 25, 2025
0 business days (counted)
Running total: 83 of ? biz days used
192d
▶ Clock Running
Status: Assigned
Jul 25 → May 4, 2026
192 business days (counted)
Running total: 275 of ? biz days used
Created: Mar 27, 2025
Canceled: May 4, 2026
Show SLA Clock Detail (6 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Mar 27 → Apr 2 |
Created |
▶ Running
|
4 |
4 |
| Apr 2 → May 20 |
Assigned |
▶ Running
|
34 |
38 |
| May 20 → May 20 |
Entered |
▶ Running
|
0 |
38 |
| May 20 → Jul 25 |
Assigned |
▶ Running
|
45 |
83 |
| Jul 25 → Jul 25 |
Entered |
▶ Running
|
0 |
83 |
| Jul 25 → May 4 |
Assigned |
▶ Running
|
192 |
275 |
Coordinators
278.2 days
Over SLA
Created: Mar 27, 2025
Due: Dec 31, 2025
Completed: May 4, 2026 (123 days late)
⏱️
192.5d in Assigned
Longest Stage
🔄
4 transitions
Status Changes
⚠️
275.7d over
Total Delay
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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Generating AI analysis...
🚨
Primary Delay
192.5 days stuck in "Assigned"
⏱️
Total Delay
275.7 business days over SLA thresholds
SLA vs Actual Time by Status
Ready for Scheduling
4.7d
/ 1.0d SLA
Assigned
273.5d
/ 0.5d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
5/4/2026 Sramen - received teams message from BAlvarez asking to mass cancel all wo's at this location due to EMSAR no longer servicing this site.
🔧
Work Performed
Searched for equipment CNL, 12-30-25
⚠️
Problem Description
Preventive Maintenance
Timeline
📋
Work Order:
WO-01259840
Type:
Preventive Maintenance
Priority:
PSM
👷
👷
From:
Ready for Scheduling
To:
Assigned
Duration in Previous:
5d 18h
👷
🆕
From:
Assigned, Entered
To:
Entered, Assigned
Duration in Previous:
48d 3h, 0m
👷
🆕
From:
Assigned, Entered
To:
Entered, Assigned
Duration in Previous:
66d 3h, 0m
⏱️
Type:
Labor
Status:
Open
Qty:
1
🚫
From:
Assigned
To:
Canceled
Duration in Previous:
282d 19h
Bottlenecks
Ready for Scheduling
Duration: 4.7 business days (threshold: 1.0 business days)
Exceeded by 3.7 business days
Assigned
Duration: 35.0 business days (threshold: 4.0 business hours)
Exceeded by 34.5 business days
Assigned
Duration: 46.0 business days (threshold: 4.0 business hours)
Exceeded by 45.5 business days
Assigned
Duration: 192.5 business days (threshold: 4.0 business hours)
Exceeded by 192.0 business days
ℹ️ Work Order Details
Type
Preventive Maintenance
Work Details (1)
| Name |
Type |
Status |
Qty |
Amount |
Date |
| WL-03050352 |
Labor |
Open |
1 |
$0.00 |
Dec 30, 7:16 PM |