Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of April 2025 · Target: Apr 30, 2025
⚠ 322 biz days overdue
▶ Clock Running
Status: Created
Apr 1 → Apr 1, 2025
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Apr 1 → Apr 1, 2025
0 business days (counted)
Running total: 0 of ? biz days used
343d
▶ Clock Running
Status: Ready for Scheduling
Apr 1 → Aug 14, 2026
343 business days (counted)
Running total: 343 of ? biz days used
Created: Apr 1, 2025
Today
Show SLA Clock Detail (3 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Apr 1 → Apr 1 |
Created |
▶ Running
|
0 |
0 |
| Apr 1 → Apr 1 |
Scheduled |
▶ Running
|
0 |
0 |
| Apr 1 → Aug 14 |
Ready for Scheduling |
▶ Running
|
343 |
343 |
Created: Apr 1, 2025
Due: Dec 31, 2025 (226 days overdue)
⏱️
0.0d in Scheduled
Longest Stage
🔄
2 transitions
Status Changes
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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Generating AI analysis...
✅
No Issues
Work order progressed without significant delays
SLA vs Actual Time by Status
Scheduled
0.0d
/ 2.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
3/31/2025 2029 CM ack msg; LM w/CW; 4/3/2025 1805 CM 2nd msg w/CW; 4/4/25 1128 CW unavail; LM w/Joey re NAR
Timeline
📋
🗓️
From:
Entered
To:
Scheduled
Duration in Previous:
0m
📅
From:
Scheduled
To:
Ready for Scheduling
Duration in Previous:
1m
Bottlenecks
✅ No bottlenecks detected
ℹ️ Work Order Details
Status
Ready for Scheduling