Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 UPMC Hamot — 201 State St, Erie PA, 16550
Apr 2, 2025 → Jul 15, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Apr 2 → Apr 4 | Created | ▶ Running | 2 | 2 |
| Apr 4 → May 6 | Ready for Scheduling | ▶ Running | 22 | 24 |
| May 6 → May 27 | Scheduled | ▶ Running | 14 | 38 |
| May 27 → May 27 | Entered | ▶ Running | 0 | 38 |
| May 27 → May 27 | Ready for Scheduling | ▶ Running | 0 | 38 |
| May 27 → May 27 | Ready for Release | ⏸ Paused | 0 | — |
| May 27 → May 20 | Ready for Scheduling | ▶ Running | 245 | 283 |
| May 20 → Jul 15 | On Hold | ▶ Running | 37 | 320 |
05/20/2026 RArnold -All devices are completed on this case
05/18/2026 MHamersley - recd email from Michael Loesel, stating that "all of our EV300 have been updated"
05/12/2026 MHamersley -recd email from Daniel, "I do not have any information on the repair status of these ventilators. You need to contact the technician who did the repair or Michael Loesel of Trimedx (the biomed service we use at UPMC Hamot)" ; called 716-338-3548, Mike Loesel, call went to VM/mailbox is not set up; sent f/u email: michael.loeselii@trimedx.com
04/28/2026 MHamersley - called 814-877-3011, call went to Daniel's VM/LM inquiring about status of repairs on 2 devices
04/13/2026 ARoosa - Sent fu email arkwrightdr@upmc.edu asking if devices have been repaired so we can take care of recall
03/17/2026 MHamersley - called 716-338-3548, Mike Loesel, this number is no longer in service; called 814-877-3011, call went to Daniel Arkwright, Supervisor, Respiratory Care VM/LM, inquiring about status of repairs for: H296417001315 & H2964173128F4; sent email: arkwrightdr@upmc.edu
12/16/2025 DMalloy - FSE working with the site POC to complete V60 PMs along with the other FCOs.
10/16/2025 MHamersley - Work Orders are on demand
05/06/2025 DMalloy - FSEs Fanfan and Paul to be onsite next week to complete the EV300s and V60PMs at this location. V60PM work orders will be on demand. Dispatched this WO for parts to be ordered and for travel to be booked for Paul.
04/02/2025 SRobinson- Created follow up WO for the remaining devices on this case. (Old WO-01245115) - Follow up notes - follow up WO-12546165
-Previous notes -
03/19/2025 DMalloy -Customer agreed to have Fanfan be onsite next week Monday, 3/24/2025 for the 5 devices.
03/19/2025 DMalloy - Emailed Customer proposing FSE Fanfan be onsite next week Monday, 3/24/2025 for the 5 devices.
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02782794 | Expenses | Open | 1 | $0.00 | May 6, 1:44 PM |
| WL-02782795 | Expenses | Open | 1 | $0.00 | May 6, 1:44 PM |