Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of April 2025 · Target: Apr 30, 2025
⚠ 322 biz days overdue
▶ Clock Running
Status: Created
Apr 8 → Apr 9, 2025
1 business day (counted)
Running total: 1 of ? biz days used
337d
▶ Clock Running
Status: Ready for Scheduling
Apr 9 → Aug 14, 2026
337 business days (counted)
Running total: 338 of ? biz days used
Created: Apr 8, 2025
Today
Show SLA Clock Detail (2 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Apr 8 → Apr 9 |
Created |
▶ Running
|
1 |
1 |
| Apr 9 → Aug 14 |
Ready for Scheduling |
▶ Running
|
337 |
338 |
Created: Apr 8, 2025
Due: Dec 31, 2025 (226 days overdue)
⏱️
0.2d in Scheduled
Longest Stage
🔄
1 transitions
Status Changes
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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Generating AI analysis...
✅
No Issues
Work order progressed without significant delays
SLA vs Actual Time by Status
Scheduled
0.2d
/ 2.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
4/8/2025 1749 CM ack msg; LM w/LS, DC; 4/9/2025 1123 DC decline; 1255 LS decline; 4/9/2025 1517 CM LM w/WZ; 1524 CW decline; 1604 LH decline; 4/14/2025 1431 LM w/Sean re NAR
Timeline
📋
Work Order:
WO-01263610
Type:
CSOL Services
Priority:
PSM
📅
From:
Scheduled
To:
Ready for Scheduling
Duration in Previous:
1h 56m
Bottlenecks
✅ No bottlenecks detected
ℹ️ Work Order Details
Status
Ready for Scheduling
Scheduled
Oct 14, 12:00 PM