Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01270155 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 IU Bloomington Hospital — 2651 E Discovery Pkwy, Bloomington IN, 47408

May 2, 2025 → Present

🟢 On Track
PSM
SLA Clock
Last business day of May 2025 · Target: May 30, 2025
⚠ 301 biz days overdue
Active: 320 biz days
▶ Clock Running
Status: Created
May 2 → May 2, 2025
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
May 2 → May 2, 2025
0 business days (counted)
Running total: 0 of ? biz days used
320d
▶ Clock Running
Status: Ready for Scheduling
May 2 → Aug 14, 2026
320 business days (counted)
Running total: 320 of ? biz days used
Created: May 2, 2025 Today
Show SLA Clock Detail (3 periods)
Period Status Clock Biz Days Running Total
May 2 → May 2 Created ▶ Running 0 0
May 2 → May 2 Scheduled ▶ Running 0 0
May 2 → Aug 14 Ready for Scheduling ▶ Running 320 320
Coordinators 0.0d
⚠ Overdue
Coordinators
0.0 days
Created: May 2, 2025 Due: Dec 31, 2025 (226 days overdue)
📅
321.0 days Total Age
⏱️
0.0d in Ready for Scheduling Longest Stage
🔄
1 transitions Status Changes
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 468 days old
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.0d / 1.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

5/2/25 1130 LM w/JF, JBu; 1149 JaB unavail ; 5/5/2025 2033 LM w/Rodney re compliance; 1310 JF decline; 5/6/2025 1351 CM LM w/AM, MJ; 5/8/2025 1310 CM LM w/Rodney re NAR

Timeline

📋
2 Work Order Created May 2, 11:38 AM
Work Order Created → Status: Scheduled
🗓️
Status: Scheduled by Wayne Rush
From: Ready for Scheduling, Scheduled
To: Scheduled, Ready for Scheduling
Duration in Previous: 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Jul 22, 12:00 PM
Created
May 2, 11:38 AM
Invoice #
N/A

Details