Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 TAS-CSEMCB Inc dba St Elizabeth's — 736 Cambridge St, Brighton MA, 02135
May 7, 2025 → Feb 28, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| May 7 → May 8 | Created | ▶ Running | 1 | 1 |
| May 8 → May 23 | Ready for Scheduling | ▶ Running | 11 | 12 |
| May 23 → Jan 12 | Ready for Release | ⏸ Paused | 156 | — |
| Jan 12 → Feb 27 | On Hold | ▶ Running | 32 | 44 |
| Feb 27 → Mar 1 | Scheduled | ▶ Running | 0 | 44 |
02/27/2026 mklose dispatch to Davon to ANR and close
01/12/2026 mklose rcvd email from Peter Tran email adv he did not have the device, adv him a FSE will send ANR to sign to close out WO
01/06/2026 YEspino Called 360-286-9844 to speak to Monique to verify the Vent in question. Was unable to speak to her or leave a message.
01/06/2026 YEspino Called 617-562-7721 to speak to Peter over the vent in question. Was able to speak to Peter and he advised he is too busy to assist so he asked for an email to be sent out to him so that he can look into the device in question. Email: peter.tran@bmc.org
01/06/2026 YEspino Called 617-779-6384 to speak to Soumia to verify the device in question. Was sent to vm so i left a message.
11/05/2025 YEspino Called 360-286-9844 to speak to Monique Freymith to verify the device in question. Was unable to speak to her so i left a message.
11/05/2025 YEspino Called 617-562-7721 to speak to Peter over the device in question. Was sent to vm so i left a message.
11/05/2025 YEspino Called 617-779-6384 to speak to Soumia to verify the device in question. Was unable to speak to her so i left a message.
10/01/2025 YEspino Called 617-562-7721 to speak to Peter Tran to verify the device in question. Was unable to speak to him so i left a message.
10/01/2025 YEspino Called 617-779-6384 to speak to Soumia Elanbi to verify the device in question. Was unable to speak to Soumia so i left a message.
05/07/2025 SRobinson- Created follow up WO for the remaining devices on this case. (Old WO-01244953) -Follow up notes - Created PWO WO-12769868. H283908092F8E Location says they do not have that one may need an ANR
-Previous Note -
04/29/2025 awhitney sent email to Soumia scheduling April next Tuesday 5/6 at 9am
04/28/2025 awhitney email from customer asking when we plan to come on site advised I was looking into the other device getting created so we can schedule both waiting on response from Danny Fountain messaged Mandy to see if she received response from him.
04/25/2025 awhitney phone call from Soumia 617.779.6384 confirmed 1 device under this case the other one does not populate for her so she does not believe it is there. She also has another device which is located on a work order that they received from their sister hospital in Texas WO-12154162 but it is assigned to progressive reaching out to get this assigned to us. Sending confirmation email to Soumia.Elanbi@bmc.org
04/24/2025 awhitney called 617.779.6384 left VM for Soumia she is the previous contact for all scheduled work we have done in the past.
04/22/2025 JRojas called (617) 779-6384 and left a VM. No email reply. Sending a follow up
04/14/2025 JRojas called 617-779-6384 and left another VM. Looking for an email. Sending email to Elanbi, Soumia <Soumia.Elanbi@steward.org>
04/09/2025 JRojas called 617-779-6384 and left a VM, the contact provided by a Philips person
04/08/2025 JRojas called 617-779-6384 and left a VM
04/04/2025 JRojas called 617-779-6384 and left a VM
04/01/2025 JRojas called (617) 789-3000 and pressed 4 for directory. Asked for respiratory, but I got a lot of names instead of the department
04/01/2025 JRojas called +16177893000 and waited for operator. Call disconnected
04/01/2025 JRojas called 617-779-6384 and left a VM
03/26/2025 JRojas called 617-779-6384 and left a VM. Last known POC for site.
03/26/2025 JRojas called 409.728.8085 and spoke to Babette, but she is in Texas. Doing more research. Device was in her possession in 2022.
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03124779 | Labor | Open | 2 | $237.50 | Feb 28, 11:11 PM |
| WL-03124780 | Labor | Open | 2 | $155.00 | Feb 28, 11:11 PM |
| WL-03127770 | Labor | Open | 0.016666666666667 | $38.00 | Mar 3, 12:24 PM |