Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Harlem Hospital Center — 506 Malcolm X Blvd, New York NY, 10037
May 27, 2025 → Aug 12, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| May 27 → May 27 | Created | ▶ Running | 0 | 0 |
| May 27 → May 27 | Ready for Scheduling | ▶ Running | 0 | 0 |
| May 27 → Sep 23 | Ready for Release | ⏸ Paused | 82 | — |
| Sep 23 → May 13 | On Hold | ▶ Running | 158 | 158 |
| May 13 → Jul 30 | Ready for Scheduling | ▶ Running | 53 | 211 |
| Jul 30 → Aug 13 | Scheduled | ▶ Running | 10 | 221 |
07/30/2026 RArnold - Dispatching to Fady K for SN#H3525291237C4
07/16/2026 DMalloy - Duplicate WO. Will stay open until all devices are completed on the case.
07/09/2026 DMalloy - Duplicate WO. Will stay open until all devices are completed on the case
06/24/2026 RArnold - Duplicate WO. Will stay open until all devices are completed on the case
06/16/2026 ARoosa - Sent fu email to michael.karol@nychhc.org asking if device has been repaired so remediation can be completed.
05/28/2026 ARoosa - Sent fu email to Michael at michael.karol@nychhc.org following up about device that was in need of repair SN H3525291237C4
05/13/2026 RArnold - FCO has not been completed on this device and repair was canceled. Please reach back out to the customer
04/14/2026 DMalloy -called 646-713-8677, spoke to Michael, this EV300 Vent H3525291237C4 has been repaired and recall completed.. this WO can be canceled.
03/20/2026 MHamersley -per previous notes, this WO can be canceled.
01/09/2026 RArnold -Duplicate WO. this an be canceled
10/19/2025- FMessak- we will keep this WO unitl all IPs have been completed. removed from cancellation.
09/23/2025 RArnold -Duplicate WO. this an be canceled
05/27/2025 SRobinson- Created follow up Wo for the remaining device on this case. (Old WO-01270222) -No follow up notes -
-Previous notes -
05/20/2025 RArnold - Called 646 713 8677 for Michael. Dillon will not be onsite today. Updated to 05/22.
05/16/2025 RArnold - Per Dillon, SOS is working with their team and will notify Dillon when they have an answer for him
05/14/2025 RArnold - One of the parts for the repair was not delivered. Both parts are showing under the same tracking number. Dillon contacted SOS parts. Pushed to 05/16 for now
05/13/2025 RArnold - Updated to Dillon for tomorrow to complete last device on the case.
05/05/2025 RArnold - All devices completed on this case. There is a part on the PWO belonging To Dillon. dispatching to him for parts resolution.
05/02/2025 SRobinson- Created follow up WO for the remaining device on this case. (Old WO-01269202) -Follow up notes - Follow up needed there one that failed and needs repair.
-Previous notes -
04/29/2025 RArnold -dispatching to Carlos
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03332526 | Labor | Open | 2 | $0.00 | Aug 12, 8:14 PM |
| WL-03332527 | Labor | Open | 2 | $250.00 | Aug 12, 8:14 PM |
| WL-03332528 | Labor | Open | 2 | $155.00 | Aug 12, 8:14 PM |
| WL-03332529 | Expenses | Open | 1 | $0.00 | Aug 12, 8:16 PM |
| WL-03332530 | Expenses | Open | 1 | $0.00 | Aug 12, 8:16 PM |
| WL-03332531 | Travel | Open | 35 | $0.00 | Aug 12, 8:16 PM |
| WL-03332532 | Travel | Open | 35 | $0.00 | Aug 12, 8:16 PM |
| WL-03333456 | Labor | Open | - | $38.00 | Aug 13, 12:01 PM |