Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Med One Equipment Rental — 105 Smokehill Ln Suite 100, Woodstock GA, 30188
May 27, 2025 → Jun 29, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| May 27 → May 28 | Created | ▶ Running | 1 | 1 |
| May 28 → Jul 22 | Ready for Scheduling | ▶ Running | 37 | 38 |
| Jul 22 → Jun 8 | Ready for Release | ⏸ Paused | 219 | — |
| Jun 8 → Jun 11 | Scheduled | ▶ Running | 3 | 41 |
| Jun 11 → Jun 11 | Entered | ▶ Running | 0 | 41 |
| Jun 11 → Jun 11 | Ready for Release | ⏸ Paused | 0 | — |
| Jun 11 → Jun 16 | Assigned | ▶ Running | 3 | 44 |
| Jun 16 → Jun 22 | Scheduled | ▶ Running | 3 | 47 |
| Jun 22 → Jun 22 | Entered | ▶ Running | 0 | 47 |
| Jun 22 → Jun 23 | Ready for Release | ⏸ Paused | 1 | — |
| Jun 23 → Jun 23 | Ready for Scheduling | ▶ Running | 0 | 47 |
| Jun 23 → Jun 29 | Scheduled | ▶ Running | 4 | 51 |
| Jun 29 → Jun 29 | Tech On Site | ▶ Running | 0 | 51 |
06/23/2026 Rharris SN: 100042112 Received email from Chad confirming FSE onsite 6/29, scheduled Bruce for the same.
06/22/2026 Rharris SN: 100042112Bruce was not able to make this site on 19th. Sent email to Chad Agliam cagliam@medonegroup.com proposing the 29th.
06/17/2026 Rharris SN: 100042112 Curtis Haddox confirmed device location and FSE onsite 6/19 between 8-5. Sheduled Bruce for the same.
06/16/2026 Rharris SN: 100042112 Curtis Haddox confirmed device location and FSE onsite 6/18 between 8-5. Sheduled Bruce for the same.
06/16/2026 Rharris Edgar added in manager Curtis Haddox chaddox@medonegroup.com to the email thread to advise device location and proposed date.
06/16/2026 Rharris: SN: 100042112 emailed egalan@medonegroup.com requesting confirmation of site availabity and proposed FSE onsite Thursday 6/18.
06/11/2026 Rharris: SN: 100042112 Called (470) 635-7404 spoke with Edgar who asked me to send a device list sent a device list for SN: 100042112 Said scheduling could not take place until the manager returns to site next week.
06/08/2026 Rharris; 100042112 Dispatched to Bruce for Parts Ordering
06/02/2026 MHamersley - sent email to Fady for follow up, recd this reply, "06-02-2026 FMessak - Fady is working with Chad Algraim cagliam@medonegroup.com to identify the current device’s location and status. All ASPs are part of the communication"
05/19/2026 MHamersley - sent f/u email to contacts, requesting update on V60 vents; Messak, Fady <fady.messak@philips.com>, Vang Lor <vlor@medonegroup.com> Andres Pereyra <apereyra@medonegroup.com> Leon Alvarez <lalvarez@medonegroup.com> Chad Agliam <cagliam@medonegroup.com>
04/29/2026 MHamersley - sent emails: jshort@medonegroup.com & egalan@medonegroup.com & dromero@medonegroup.com
04/14/2026 ARoosa - Recvd. email from Chad Agliam with list of devices in his inventory and this SN is located at Med One - 3449 Chambers Road, Suite D, Aurora, CO 80011, Jake Short jshort@medonegroup.com, 801-619-6713, SN 100042112 is located at Med One - 105 Smokehill Lane, Suite 100, Woodstock, GA 30188, Edgar Galan, egalan@medonegroup.com, 407-617-3468 & SN 201007255 is located at Med One - 210 Lewis Court, Corona, CA 92882, David Romero, dromero@medonegroup.com, 657-239-2195
03/30/2026 Mhamersley - called 470-635-7404, call went to VM/LM, inquiring if these have been located
02/02/2026 MHamersley - these 3 devices need to be located: SN: 100308008, 100042112 & 201007255; WO on demand as FSE locates devices onsite.
12/17/2025 EMartin device not available when FSE was onsite last week will need to confirm device location
10/03/2025 EMartin device not available when FSE was onsite last week will need to confirm device location
07/22/2025 EMartin WOs on demand as FSE finds devices onsite
07/14/2025 DCox - updated WO# to WO-13159801 due to Carrot taking our work order and using it for their own.
05/27/2025 SRobinson- Created follow up WO for the remaining devices on this case. (Old WO-01254903)
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03278299 | Labor | Open | 1 | $155.00 | Jun 29, 7:56 PM |
| WL-03278300 | Labor | Open | 2 | $95.00 | Jun 29, 7:56 PM |
| WL-03278301 | Labor | Open | 1 | $0.00 | Jun 29, 7:56 PM |
| WL-03278302 | Travel | Open | 23 | $0.00 | Jun 29, 7:56 PM |
| WL-03278303 | Travel | Open | 21 | $0.00 | Jun 29, 7:56 PM |
| WL-03278971 | Labor | Open | - | $38.00 | Jun 30, 12:40 PM |