Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01278466 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 Tuomey Hospital — 129 North Washington Street, Sumter SC, 29150

Jun 10, 2025 → Present

🟢 On Track
PSM
SLA Clock
Last business day of June 2025 · Target: Jun 30, 2025
⚠ 281 biz days overdue
Active: 294 biz days
▶ Clock Running
Status: Created
Jun 10 → Jun 10, 2025
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Jun 10 → Jun 10, 2025
0 business days (counted)
Running total: 0 of ? biz days used
294d
▶ Clock Running
Status: Ready for Scheduling
Jun 10 → Aug 15, 2026
294 business days (counted)
Running total: 294 of ? biz days used
Created: Jun 10, 2025 Today
Show SLA Clock Detail (3 periods)
Period Status Clock Biz Days Running Total
Jun 10 → Jun 10 Created ▶ Running 0 0
Jun 10 → Jun 10 Scheduled ▶ Running 0 0
Jun 10 → Aug 15 Ready for Scheduling ▶ Running 294 294
Coordinators 0.0d
⚠ Overdue
Coordinators
0.0 days
Created: Jun 10, 2025 Due: Dec 31, 2025 (227 days overdue)
📅
294.8 days Total Age
⏱️
0.0d in Ready for Scheduling Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
On Track
Ready for Scheduling • 431 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.0d / 1.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

6/10/2025 1310 CM ack msg; LM w/ME, SR; 6/12/2025 1203 CM LM w/Nicole re compliance; ME other assign; SR other assign; 6/16/2025 1136 LM w/SF, KC, AW ;1534 SF other shift; KC resign; 6/18/2025 1618 LM w/Nicole re NAR

Timeline

📋
▶
2 Work Order Created Jun 10, 1:42 PM
Work Order Created → Status: Scheduled
🗓️
Status: Scheduled by Caitlin Mcgee
From: Ready for Scheduling, Scheduled
To: Scheduled, Ready for Scheduling
Duration in Previous: 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Ready for Scheduling
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
CSOL Admin
Scheduled
Aug 12, 10:00 AM
Created
Jun 10, 1:42 PM
Invoice #
N/A

Details