Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of June 2025 · Target: Jun 30, 2025
⚠ 281 biz days overdue
▶ Clock Running
Status: Created
Jun 10 → Jun 10, 2025
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Jun 10 → Jul 8, 2025
18 business days (counted)
Running total: 18 of ? biz days used
276d
▶ Clock Running
Status: Ready for Scheduling
Jul 8 → Aug 15, 2026
276 business days (counted)
Running total: 294 of ? biz days used
Created: Jun 10, 2025
Today
Show SLA Clock Detail (3 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Jun 10 → Jun 10 |
Created |
▶ Running
|
0 |
0 |
| Jun 10 → Jul 8 |
Scheduled |
▶ Running
|
18 |
18 |
| Jul 8 → Aug 15 |
Ready for Scheduling |
▶ Running
|
276 |
294 |
Coordinators
18.8 days
Over SLA
Created: Jun 10, 2025
Due: Dec 31, 2025 (227 days overdue)
⏱️
18.8d in Scheduled
Longest Stage
🔄
2 transitions
Status Changes
⚠️
16.8d over
Total Delay
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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🚨
Primary Delay
18.8 days stuck in "Scheduled"
⏱️
Total Delay
16.8 business days over SLA thresholds
SLA vs Actual Time by Status
Ready for Scheduling
0.0d
/ 1.0d SLA
Scheduled
18.8d
/ 2.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
6/10/2025 1347 CM LM w/Marcie re NAR
Timeline
📋
🗓️
From:
Ready for Scheduling
To:
Scheduled
Duration in Previous:
0m
📅
From:
Scheduled
To:
Ready for Scheduling
Duration in Previous:
27d 23h
Bottlenecks
Scheduled
Duration: 18.8 business days (threshold: 2.0 business days)
Exceeded by 16.8 business days
ℹ️ Work Order Details
Status
Ready for Scheduling
Scheduled
Jul 29, 3:00 PM