Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of June 2025 · Target: Jun 30, 2025
⚠ 281 biz days overdue
▶ Clock Running
Status: Created
Jun 14 → Jun 14, 2025
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Jun 14 → Jul 2, 2025
12 business days (counted)
Running total: 12 of ? biz days used
279d
▶ Clock Running
Status: Ready for Scheduling
Jul 2 → Aug 15, 2026
279 business days (counted)
Running total: 291 of ? biz days used
Created: Jun 14, 2025
Today
Show SLA Clock Detail (3 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Jun 14 → Jun 14 |
Created |
▶ Running
|
0 |
0 |
| Jun 14 → Jul 2 |
Scheduled |
▶ Running
|
12 |
12 |
| Jul 2 → Aug 15 |
Ready for Scheduling |
▶ Running
|
279 |
291 |
Coordinators
12.0 days
Over SLA
Created: Jun 14, 2025
Due: Dec 31, 2025 (227 days overdue)
⏱️
12.0d in Scheduled
Longest Stage
🔄
2 transitions
Status Changes
⚠️
10.0d over
Total Delay
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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🚨
Primary Delay
12.0 days stuck in "Scheduled"
⏱️
Total Delay
10.0 business days over SLA thresholds
SLA vs Actual Time by Status
Ready for Scheduling
0.0d
/ 1.0d SLA
Scheduled
12.0d
/ 2.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
6/13/2025 2030 CM ack msg; LM w/SS, TF
Timeline
📋
🗓️
From:
Ready for Scheduling
To:
Scheduled
Duration in Previous:
0m
📅
From:
Scheduled
To:
Ready for Scheduling
Duration in Previous:
18d 16h
Bottlenecks
Scheduled
Duration: 12.0 business days (threshold: 2.0 business days)
Exceeded by 10.0 business days
ℹ️ Work Order Details
Status
Ready for Scheduling
Scheduled
Aug 5, 11:00 AM