📍 HIGI OFFICE - HIGI — 20 N. Wacker Suite 1642, Chicago IL, 60654
Jun 16, 2025 → Present
🟢 On Track
P4
SLA Clock
4 business days from creation · Target: Jun 23, 2025
⚠ 286 biz days overdue
Active: 290 biz days
Budget: 4 biz days
SLA Target
▶ Clock Running
Status: Created
Jun 16 → Jun 16, 2025
0 business days (counted)
Running total: 0 of 4 biz days used
290d
▶ Clock Running
Status: Assigned
Jun 16 → Aug 15, 2026
290 business days (counted)
Running total: 290 of 4 biz days used
Created: Jun 16, 2025Today
Business Days Used290 / 4
04d budget+286d over
Show SLA Clock Detail (2 periods)
Period
Status
Clock
Biz Days
Running Total
Jun 16 → Jun 16
Created
▶ Running
0
0 / 4
Jun 16 → Aug 15
Assigned
▶ Running
290
290 / 4
Dispatch0.0d
⚠ Overdue
Dispatch
0.0 days
Created: Jun 16, 2025
Due: Jun 19, 2025 (422 days overdue)
📅
291.0 daysTotal Age
⏱️
0.0d in EnteredLongest Stage
🔄
1 transitionsStatus Changes
✅
On timeTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
2 linesWork Details
📋
CoordinatorScheduling
AI Analysis
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On Track
Assigned • 425 days old
✅
No IssuesWork order progressed without significant delays
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
6/16/2025 Sramen - received teams message from CRamen asking what this is for. Sent chatter to KWalls since she created this wo. This is not a field wo.
⚠️Problem Description
This work order is to house the additional billables for the invoice from Shenzhen Qizhi Invoice # 20250612-001
Logistics
20 upper and lower panels for Aetna
Timeline
📋
▶
3
Work Order Created Jun 16, 11:11 AM
Work Order Created → Status: Assigned → 2x Expenses Added
👷
Status: Assigned by Kirsten Walls
From:Entered
To:Assigned
Duration in Previous:0m
💵
2x Expenses Added
Type:Expenses
Status:Open
Qty:1
👷
Technician Assigned by Stephanie RamenJun 16, 4:26 PM