Detailed work order timeline, KPIs, and analysis
GE Healthcare FMI • FCO • PC
📍 WEST MICHIGAN SURGICAL CENTER LLC — 8300 LOGISTICS DR, ZEELAND MI, 49464
Jun 19, 2025 → Feb 9, 2026
3/10/2026 M Huffman. Corrected work performed and repair code multi
CONFIRMED
02/02/2026 LHill-sent email to Chris. rescheduled for 02/09 with tech arriving around noon.
See logged email.
02/02/2026 LHill-rec'd email from Chris-Tomorrow 2/3, Thursday 2/5, Monday 2/9, Wednesday 2/11, or Friday 2/13 works.
02/02/2026 LHill-sent email to Chris-I wanted to let you know that our technician is unfortunately unable to make it out today. I apologize for the inconvenience.
I will reschedule the appointment for a new date and plan for the technician to arrive around noon, so he’ll have plenty of time to complete the work. Is there a date that works better for you?
See logged email.
01/27/2026 LHill-rec'd email from Chris Beckwith-That will work.
See logged email.
01/27/2026 LHill-sent email to Chris Beckwith-We can have our FSE onsite on 02/02/2026, with an arrival time between 11:30 AM and 1:30 PM. Please confirm whether this works for your facility.
See logged email.
01/26/2026 LHill-sent email to Chris Beckwith-Due to unforeseen circumstances, we need to propose a different date than the one shared earlier today.
We can have our FSE onsite on 02/02/2026, with an arrival time between 11:30 AM and 1:30 PM. Please confirm whether this works for your facility.
01/26/2026 LHill-rec'd call from Chuck Ramen-need to reschedule this for 1st thing on Monday. As some other jobs have came in that Mike needs to take this week.
01/26/2026 LHill-sent email to Chris Beckwith-
To move forward, we can have our FSE onsite on 01/29/2026, with an arrival time between 11:30 AM - 1:30 PM. Please confirm that this works for your facility.
See logged email.
01/23/2026 LHill-sent email to Chris Beckwith-
To move forward, we can have our FSE onsite on 01/29/2026, with an arrival time between 11:30 AM - 1:30 PM. Please confirm that this works for your facility.
See logged email.
01/21/2026 LHill-Called 616) 748-0630 for Materials Manager. spoke with Chris Beckwith . His direct number is 616-748-0639.
Contact Name: Chris Beckwith
Address verified: Yes
POC email address: cbeckwith@westmichigansurg.com
Devices match: Yes
Have batteries been received? He does NOT have the batteries
1. Are there any special instructions we should relay to the Technician upon their arrival? Park in the back and come to the delivery door #B.
2. Are there any Credentialing Requirements for our Technician’s onsite visit? No
3. Are there any COVID requirements or policies we need to be aware of before the Technician’s onsite visit? No
I advised that tech is waiting on receiving batteries and one I know they are rec'd I will reach back out to schedule.
01/20/2026 LHill-Called (616) 748-0630 . Was transferred to the Materials Manager. LM trying to schedule tech visit.
01/15/2026 LHill-LM at (616) 748-0630 to try to schedule tech visit.
01/15/2026 LHill-No contact info on WO, location. or previous WO. Found ((616) 748-0630) online.
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03098112 | Labor | Open | 4.5 | $100.00 | Feb 9, 5:04 PM |
| WL-03098113 | Labor | Open | 4.5 | $100.00 | Feb 9, 5:04 PM |
| WL-03098114 | Labor | Open | 3 | $100.00 | Feb 9, 5:04 PM |
| WL-03098115 | Travel | Open | 220 | $0.00 | Feb 9, 5:04 PM |
| WL-03098116 | Travel | Open | 220 | $0.00 | Feb 9, 5:04 PM |
| WL-03098117 | Parts | Open | 1 | $529.20 | Feb 9, 5:04 PM |
| WL-03105008 | Labor | Open | 0.016666666666667 | $38.00 | Feb 13, 12:27 PM |