Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Med One Equipment Rental — 5725 N Commerce Ct, Alpharetta GA, 30004
Jun 26, 2025 → Present
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jun 26 → Jul 7 | Created | ▶ Running | 6 | 6 |
| Jul 7 → Jul 23 | Ready for Scheduling | ▶ Running | 12 | 18 |
| Jul 23 → Jul 21 | Ready for Release | ⏸ Paused | 247 | — |
| Jul 21 → Aug 16 | On Hold | ▶ Running | 18 | 36 |
07/16/2026 - Fady is working with Chad Algraim cagliam@medonegroup.com to identify the current device’s location and status. All ASPs are part of the communication.
06/30/2026 - Fady is working with Chad Algraim cagliam@medonegroup.com to identify the current device’s location and status. All ASPs are part of the communication. .
06/17/2026 RArnold - Fady is working with Chad Algraim cagliam@medonegroup.com to identify the current device’s location and status. All ASPs are part of the communication.
06/02/2026 MHamersley - sent email to Fady for follow up, recd this reply, "06-02-2026 FMessak - Fady is working with Chad Algraim cagliam@medonegroup.com to identify the current device’s location and status. All ASPs are part of the communication"
05/19/2026 MHamersley - sent f/u email to contacts, requesting update on V60 vents; Messak, Fady <fady.messak@philips.com>, Vang Lor <vlor@medonegroup.com> Andres Pereyra <apereyra@medonegroup.com> Leon Alvarez <lalvarez@medonegroup.com> Chad Agliam <cagliam@medonegroup.com>
04/29/2026 MHamersley - Work Order is on demand, as POC/FSE locates devices and/or returned to the rental site; sent emails: jshort@medonegroup.com & egalan@medonegroup.com & dromero@medonegroup.com & cagliam@medonegroup.com & esilvestre@medonegroup.com &
04/14/2026 ARoosa - Work Order is on demand, as POC/FSE locates devices and/or returned to the rental site
03/16/2026 Mhamersley - Work Order is on demand, as POC/FSE locates devices and/or returned to the rental site
02/02/2026 MHamersley - 10 IPs on case allocated to EMSAR devices will be on demand when FSE locates devices onsite
12/23/2025 EMartin devices not available when FSE was onsite, working to confirm device locations
10/10/2025 MHamersley - Devices are on demand for when FSE is onsite to complete
07/23/2025 EMartin 10 IPs on case allocated to EMSAR devices will be on demand when FSE onsite gets device to complete
06/26/2025 SRobinson- Created follow up WO for the remaining devices. (Old WO-01212650) -No Follow up notes -
-Previous notes -
06/17/2025 EMartin dispatching to FSE onsite per request for SN# 100415067 located at Med One in Woodstock, GA
06/04/2025 MNewman - duplicate work order, will remain open in case needed for follow up
04/29/2025 MNewman - 21 devices open on case. WO will remain open until all are completed.
04/02/2025 ABelyea - duplicate work order, will remain open in case needed for follow up
02/06/2025 EMartin dup WO requesting cancellation
01/29/2025 MHamersley - called 470-635-7404, Chad Agliam, call went to VM/LM, sent email:
Curtis Haddox <chaddox@medonegroup.com>
Chad Agliam <cagliam@medonegroup.com>
01/14/2025 MHamersley - called 470-635-7404, spoke to Chad, he said he replied to email with locations for several SNs, will need some investigating
12/10/2024 RArnold - Called (470) 635-7404 for Chad to get an update on the remaining devices. He has not had a chance to review the SN#s i sent over he is going to start looking at the spread sheet and get back to me.
11/08/2024 RArnold - Emailed Chad Agliam with list of all Med one serial numbers still open on 13 WOs to get locations.
10/31/2024 Rarnold- Removed from Nkosi. WO not needed right now
10/29/2024 RArnold- Created Wo for Nkosi for SN#100125095
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