Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Orlando Regional Medical Center — 45 Sturtevant St, Orlando FL, 32806
Jul 8, 2025 → Apr 3, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jul 8 → Jul 8 | Created | ▶ Running | 0 | 0 |
| Jul 8 → Oct 16 | Ready for Release | ⏸ Paused | 70 | — |
| Oct 16 → Nov 10 | Ready for Scheduling | ▶ Running | 17 | 17 |
| Nov 10 → Nov 12 | Scheduled | ▶ Running | 1 | 18 |
| Nov 12 → Nov 12 | Entered | ▶ Running | 0 | 18 |
| Nov 12 → Mar 9 | Ready for Scheduling | ▶ Running | 77 | 95 |
| Mar 9 → Mar 30 | Scheduled | ▶ Running | 15 | 110 |
04/13/2026 RArnold - Fady to close WO
03/09/2026 RArnold - Dispatching to Fady per his request
03/05/2026 ALuman - sent another email to Donald Clutters and Bill Cassel to confirm last 2 devices
01/21/2026 ALuman - working with POC and FSE to schedule onsite
12/17/2025 ALuman - email sent to Donald Clutters to schedule
11/12/2025 ALuman - remove from Luis per Fady. Waiting for customer to respond
11/10/2025 ALuman - dispatch to Luis Iser to complete IPs. Fady sent email to POC
10/16/2025 MHamersley - Planner working w/POC to schedule, per device & FSE availability
08/25/2025 YEspino Received an email back from Ti-Leigh advising that she would put me in contact with Carlos Martinez from biomed to be better assisted. Then received a response from Carlos asking that before we service the devices in question if we could send him docs from the previous work order that was done at the site that they are yet to receive, he believes the Tech would be Manny Tavares. He also listed the serial numbers of the that correlate to the docs in question. Will reach out to Ashley to ask if she can assist with that and i will email him back advising that i will get with the planner and will respond when i have an answer or something to send him.
08/19/2025 YEspino sent a follow up email to ti-Leigh.telford@orlandohealth.com over the devices in question.
08/12/2025 YEspino Called 321-841-5111 to verify the V60 Vents in question. Asked to be transferred over to the Respt dept. Was able to speak to Allison and she advised i needed to email Ti-Leighn Telford to be better assisted. Email :ti-Leigh.telford@orlandohealth.com
07/25/2025 YEspino Called 321-841-6529 to speak to Bill over the devices in question. Was unable to speak to him or leave a message because the line goes straight to vm and no vm is avaliable.
07/25/2025 YEspino Called 321-841-5111 to verify the 4 V60 Vents in question. Asked to be transferred over to the biomed dept, But was sent to the wrong dept and was told i had to call back because they couldn't send me back to the operator.
07/15/2025 YEspino Called 321-841-5111 to verify the devices in quesiton. Asked to be transferred over to the Respt Dept, Was able to speak to Rachel and she advised she would take a message for me because the supervisors were currently in a meeting.
07/14/2025 YEspino Called 407-468-2532 to speak to Chad Hall to verify the devices in question. Was unable to speak to anbody or message because it was unable to connect.
07/14/2025 YEspino Called 321-841-6291 to speak to Donald Clutters to verify the 2 devices in question. Not a good contact. This number does not belong to Donald.
07/14/2025 YEspino Called 321-841-5111 to verify 2 V60 Vents. Pressed 0 to speak to the the operator and while waiting to speak to somebody the call was dropped.
07/08/2025 SRobinson- Created follow up WO for the remaining. (Old WO-01215591) - No follow up notes -
-Previous notes -
06/25/2025 MNewman - scheduled for week of 06/30. Dispatching WOs to Manny
06/23/2025 MHamersley - sent f/u email to Carlos, 06/12/2025 Fady sent email to Carlos Martinez, email: carlos.martinez@orlandohealth.com
03/19/2025 YEspino Called 321-841-5210 to verify the devices in question. Pressed 0 to speak to the operator but just kept getting transferred over to the main menu.
01/10/2025 JRojas- found another number for Donald. Sent straight to VM, so I left a message for 9 devices total
WO-11675182
WO-11697081
WO-11697061
01/10/2025 JRojas- Found another number for Donald and called (321) 843-3854, but it rang busy as well
01/10/2025 JRojas- called (321) 841-6291, but it rang busy
11/12/2024 ABelyea - 5 IPs remaining on case
11/08/2024 DNakoff - Follow-up PWO was created for parts transfer, all devices on case are completed. Putting in a cancellation request
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03164698 | Labor | Open | 0.5 | $190.00 | Mar 30, 12:22 AM |
| WL-03164699 | Labor | Open | 0.5 | $310.00 | Mar 30, 12:22 AM |
| WL-03173873 | Labor | Open | 1 | $0.00 | Apr 5, 7:51 AM |
| WL-03173874 | Labor | Open | 1 | $0.00 | Apr 5, 7:51 AM |
| WL-03173875 | Expenses | Open | 1 | $0.00 | Apr 5, 7:51 AM |
| WL-03173876 | Travel | Open | 82 | $0.00 | Apr 5, 7:51 AM |
| WL-03179134 | Labor | Open | 0.016666666666667 | $76.00 | Apr 9, 9:11 AM |