Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01289332 ↗ ServiceMax

GE HEALTHCARE • Preventive Maintenance • PSM

📍 Emory Decatur Hospital — 2701 N Decatur Rd, Decatur GA, 30033

Jul 8, 2025 → Present

🟢 On Track
PSM
SLA Clock
Last business day of July 2025 · Target: Jul 31, 2025
⚠ 259 biz days overdue
Active: 276 biz days
▶ Clock Running
Status: Created
Jul 8 → Jul 8, 2025
0 business days (counted)
Running total: 0 of ? biz days used
276d
▶ Clock Running
Status: Assigned
Jul 8 → Aug 14, 2026
276 business days (counted)
Running total: 276 of ? biz days used
Created: Jul 8, 2025 Today
Show SLA Clock Detail (2 periods)
Period Status Clock Biz Days Running Total
Jul 8 → Jul 8 Created ▶ Running 0 0
Jul 8 → Aug 14 Assigned ▶ Running 276 276
Coordinators 0.0d
⚠ Overdue
Coordinators
0.0 days
Created: Jul 8, 2025 Due: Oct 31, 2025 (287 days overdue)
📅
276.7 days Total Age
⏱️
0.0d in Ready for Scheduling Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
4 lines Work Details
🏠
2 visits On-Site Trips
📋
Coordinator Scheduling
🔄
2 On-Site Visits
2 on-site visits — follow-up trip required
Visit 1 Oct 2, 2025
Visit 2 Oct 10, 2025

AI Analysis

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Generating AI analysis...
On Track
Assigned • 401 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
0.0d / 1.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes
10/2/25 - TGifford; Footboard and left siderail controls not working; notified staff to submit for repair.
🔍 Technician Findings
DIU - 10/2/25 DIU - 10/10/25
⚠️ Problem Description
Preventive Maintenance
📄 Description
Stryker FL27 InTouch (series) Critical Care Bed (2130, 2131, 2040, 2141, 2151, 2152, 2153, 2154, 2155, 2156)

Timeline

📋
Work Order Created Jul 8, 2:32 PM
Work Order: WO-01289332
Type: Preventive Maintenance
Priority: PSM
👷
▶
2 Technician Assigned Jul 8, 2:49 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Abby Jinerson
From: Ready for Scheduling
To: Assigned
Duration in Previous: 17m
🚨 62.0 business days
⏱️
Labor Added Oct 2, 7:33 PM
Type: Labor
Status: Open
Qty: 0.75
⚠️ 6.6 business days
⏱️
▶
2 Labor Added Oct 10, 4:39 PM
Labor Added → 2x Labor Added
⏱️
2x Labor Added
Type: Labor, Travel
Status: Open
Qty: 0.83333333333333, 15

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Assigned
Priority
PSM
Type
Preventive Maintenance
Branch
N/A
Technician
Torre Gifford
Scheduled
N/A
Created
Jul 8, 2:32 PM
Invoice #
N/A

Work Details (4)

Name Type Status Qty Amount Date
WL-02958225 Labor Open 0.75 $0.00 Oct 2, 7:33 PM
WL-02966900 Labor Open 0.75 $0.00 Oct 10, 4:39 PM
WL-02966901 Labor Open 0.83333333333333 $0.00 Oct 10, 4:41 PM
WL-02966902 Travel Open 15 $0.00 Oct 10, 4:41 PM

Details