Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01289349 ↗ ServiceMax

GE HEALTHCARE • Preventive Maintenance • PSM

📍 Emory Decatur Hospital — 2701 N Decatur Rd, Decatur GA, 30033

Jul 8, 2025 → Present

🟢 On Track

PSM

SLA Clock

Last business day of July 2025 · Target: Jul 31, 2025

⚠ 259 biz days overdue

Active: 276 biz days

▶ Clock Running

Status: Created

Jul 8 → Jul 8, 2025

0 business days (counted)

Running total: 0 of ? biz days used

276d

▶ Clock Running

Status: Assigned

Jul 8 → Aug 14, 2026

276 business days (counted)

Running total: 276 of ? biz days used

Created: Jul 8, 2025 Today

Show SLA Clock Detail (2 periods)

Period	Status	Clock	Biz Days	Running Total
Jul 8 → Jul 8	Created	▶ Running	0	0
Jul 8 → Aug 14	Assigned	▶ Running	276	276

Coordinators 0.0d

⚠ Overdue

Coordinators
0.0 days

Created: Jul 8, 2025 Due: Nov 30, 2025 (257 days overdue)

📅

276.7 days Total Age

⏱️

0.0d in Ready for Scheduling Longest Stage

🔄

1 transitions Status Changes

✅

On time Total Delay

📦

0 orders, 0 quotes Parts & Quotes

📝

2 lines Work Details

🏠

2 visits On-Site Trips

📋

Coordinator Scheduling

🔄

2 On-Site Visits

2 on-site visits — follow-up trip required

Visit 1 Sep 30, 2025

Visit 2 Oct 24, 2025

AI Analysis

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Generating AI analysis...

On Track

Assigned • 401 days old

✅

No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)

Actual (over SLA)

SLA Target

Ready for Scheduling

0.0d / 1.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

                        10/2/25 - TGifford; Duplicate to WO-01289348; Please cancel                    

🔍 Technician Findings

                        DIU - 10/2/25
9/30/2025 - CNL
CNL - 10/14/15                    

⚠️ Problem Description

                        Preventive Maintenance                    

📄 Description

                        3002 Secure II Bed, Electric                    

Timeline

📋

Work Order Created Jul 8, 2:32 PM

Work Order: WO-01289349

Type: Preventive Maintenance

Priority: PSM

👷

▶

2 Status: Assigned Jul 8, 2:49 PM

Status: Assigned → Technician Assigned

👷

Technician Assigned by Abby Jinerson

Technician: Torre Gifford

🚨 63.0 business days

⏱️

Labor Added Oct 5, 10:31 AM

Type: Labor

Status: Open

Qty: 0.75

🚨 14.0 business days

⏱️

Labor Added Oct 24, 6:03 PM

Type: Labor

Status: Open

Qty: 0.75

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status

Assigned

Priority

PSM

Type

Preventive Maintenance

Branch

N/A

Technician

Torre Gifford

Scheduled

N/A

Created

Jul 8, 2:32 PM

Invoice #

N/A

Work Details (2)

Name	Type	Status	Qty	Amount	Date
WL-02960354	Labor	Open	0.75	$0.00	Oct 5, 10:31 AM
WL-02983699	Labor	Open	0.75	$0.00	Oct 24, 6:03 PM