Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 St. Mary's Medical Center — 901 45th St, West Palm Beach FL, 33407
Jul 21, 2025 → Apr 5, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jul 21 → Jul 21 | Created | ▶ Running | 0 | 0 |
| Jul 21 → Mar 24 | Ready for Release | ⏸ Paused | 167 | — |
| Mar 24 → Mar 24 | Assigned | ▶ Running | 0 | 0 |
03/09/2026 RArnold - Dispatching to Fady per his request
03/05/2026/ ALuman - sent another attempt to Yakov to confirm the last SN at this location
02/05/2026 ALuman - sent follow up email to Yakov to try and locate the device
01/02/2025 ALuman - dispatch to Konstantin Barskiy to locate device while onsite for other FMI.
12/15/2025 YEspino Called 561-882-6371 to follow up with Yakov over the serial number in question. Was unable to speak to him so i left a message.
11/05/2025 YEspino Called 561-882-6371 to speak to Yakov to follow up over the previous email sent for the device in question. Was able to speak to Yakov and he advised that he is not getting my emails so i left the serial number and my callback info so that he can call me once he has a chance.
11/4/2025 MKlose called 561-882-6371; not in the office at moment. call back in 2 hours, Kakov.
10/22/2025 ALuman - sent a follow up email to Yakov asking him to schedule for Wednesday 10/29.
10/03/2025 YEspino Called 561-882-6371 to follow up with Yakov over the previous email sent. he asked for us to send the label over and he would do it. Advised that we needed to send a tech onsite to do the change and sign off on it. He then asked for me to send an email so he can look for the serial number in question. Will forward the previous email sent.
09/29/2025 YEspino called 561-882-6371 to follow up with Yakov over the device in question. Was unable to speak to him or leave a message because the line rings and then is picked up and hung up.
09/11/2025 YEspino Called 561-882-6371 to speak to Yakov over the previous email sent to verify the device in question. Was unable to speak to him or leave a message just rang a couple times and the call was dropped.
09/02/2025 YEspino Called 561-882-6371 to follow up with Yakov over the previous email sent. Was unable to speak to him or leave a message.
08/27/2025 YEspino Called 561-882-6371 to speak to Yakov Roytshteyn to verify the device in question. Was able to speak to him and he advised that he couldn't talk now so i advised that i would send an email over to him so that he could look into the device in question. Email: Yakov.Roytshteyn@tenethealth.com
08/19/2025 YEspino Called 561-882-2725 to speak to chris to verify the device in question.Was unable to speak to him so i left a message.
08/13/2025 YEspino Called 561-882-2725 to speak to Chris to verify the device in question. Went straight to vm so i left a message and will follow up with another email as well.
07/24/2025 YEspino Called 561-882-2725 to speak to Chris to verify the device in question. Was unable to speak to him so i left a message.
07/22/2025 ALuman - sent a follow up email asking Chris Brown if he has located this device yet so it can be scheduled
07/21/2025 SRobinson- Created follow up WO for the remaining. (Old WO-01212777) -Follow up notes - WO-13193515
NEED CONTINUATION FOR S/N 100466799. BIOMED IS LOOKING FOR THE DEVICE.
-previous notes -
07/10/2025 ALuman - dispatch to Konstantin Barskiy to complete. Email sent to Chris Brown to alert him of scheduling
07/03/2025 ALuman - called Chris Brown 561-882-2725 to schedule for 7/15. No answer, left VM. Sent follow up email to attempt to schedule
03/06/2025 YEspino Called 561-882-2725 to speak to Chris Brown to try and lock down for Kosta to be onsite tomorrow. Was unable to speak to him so i left a message.
11/14/2024 YEspino Called 561-882-2725 to speak to Chris to verify the devices in question. Was able to speak Chris and he was able to confirm both devices. will be sending a confirmation email to get this scheduled out. Location was confirmed and he was not sure of what the credentialing was.
10/29/2024 DNakoff - Follow-up for 2 remaining devices
Previous Notes
10/17/2024 YEspino Called 561-882-2725 to speak to chris brown to verify the devices in question and also try to schedule for Raymond to go onsite next week. Was able to speak to him and he asked for me to send an email to him so that he could look into the devices in question. Email: Christopher2.brown@tenethealth.com
10/17/2024 YEspino Called 561-844-6300 to speak to Yacob to verify the devices in question and also try to schedule for Raymond to go onsite next week. Was unable to speak to anybody or leave a message because once dialed all i heard was a busy signal.
10/16/2024 Brod - called to speak to Elizabeth about the 14 units. she stated to call back before 12pm and speak to Yacob to schedule.
10/09/2024 YEspino Emailed eliza1.parrabarnes@tenethealth.com to get a follow up over the previous email sent to verify the devices in question.
10/07/2024 YEspino Called 561-844-6300 to verify 14 V60 Vents. Asked to be transferred over to the biomed dept, Was able to speak to Elizabeth and she asked for an email to be sent to her so that she could send to the tech that may have record of these devices. Email: eliza1.parrabarnes@tenethealth.com
09/24/2024 YEspino Called 561-844-6300 to verify 14 V60 Vents. Asked to be transferred over to the biomed dept, Was able to speak to a man in that dept that advised that somebody had gone out to do the devices but he wasn't sure if they were done or not.
09/05/2024 Brod - created follow up for WO-01131284 for remaining 6 units.
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03156477 | Labor | Open | 0.5 | $95.00 | Mar 24, 7:35 AM |
| WL-03156478 | Labor | Open | 0.5 | $155.00 | Mar 24, 7:35 AM |
| WL-03156479 | Travel | Open | 64 | $0.00 | Mar 24, 7:35 AM |
| WL-03173872 | Labor | Open | 1 | $0.00 | Apr 5, 7:39 AM |
| WL-03179372 | Labor | Open | 0.016666666666667 | $38.00 | Apr 9, 10:54 AM |