📍 Baltimore VA Medical Center — 10 North Greene Street, Baltimore MD, 21201
Jul 28, 2025 → Present
🟢 On Track
PSM
SLA Clock
Last business day of July 2025 · Target: Jul 31, 2025
⚠ 259 biz days overdue
Active: 262 biz days
▶ Clock Running
Status: Created
Jul 28 → Jul 28, 2025
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Jul 28 → Jul 28, 2025
0 business days (counted)
Running total: 0 of ? biz days used
262d
▶ Clock Running
Status: Ready for Scheduling
Jul 28 → Aug 16, 2026
262 business days (counted)
Running total: 262 of ? biz days used
Created: Jul 28, 2025Today
Show SLA Clock Detail (3 periods)
Period
Status
Clock
Biz Days
Running Total
Jul 28 → Jul 28
Created
▶ Running
0
0
Jul 28 → Jul 28
Scheduled
▶ Running
0
0
Jul 28 → Aug 16
Ready for Scheduling
▶ Running
262
262
Dispatch0.0d
Coordinators0.0d
⚠ Overdue
Dispatch
0.0 days
Coordinators
0.0 days
Created: Jul 28, 2025
Due: Dec 31, 2025 (228 days overdue)
📅
262.4 daysTotal Age
⏱️
0.0d in ScheduledLongest Stage
🔄
2 transitionsStatus Changes
✅
On timeTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
📋
CoordinatorScheduling
AI Analysis
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On Track
Ready for Scheduling • 383 days old
✅
No IssuesWork order progressed without significant delays
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Scheduled
0.0d / 2.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
7/28/25 1700 LM w/Ann Marie re NAR
📅
No Credentialing
Sep 3, 2025 9:00am – 5:00pm
Work Order: WO-01294369
Location: Baltimore VA Medical Center
Address: 10 North Greene Street, Baltimore, MD 21201
Contact Name: Ann Marie Sullivan
Contact Phone: 610-334-2808
Contact Email: ann.marie.sullivan@philips.com
Use the link below to access your work order to Accept and Schedule your work
📅
No Credentialing
Sep 4, 2025 9:00am – 5:00pm
Work Order: WO-01294369
Location: Baltimore VA Medical Center
Address: 10 North Greene Street, Baltimore, MD 21201
Contact Name: Ann Marie Sullivan
Contact Phone: 610-334-2808
Contact Email: ann.marie.sullivan@philips.com
Use the link below to access your work order to Accept and Schedule your work
📅
No Credentialing
Sep 5, 2025 9:00am – 5:00pm
Work Order: WO-01294369
Location: Baltimore VA Medical Center
Address: 10 North Greene Street, Baltimore, MD 21201
Contact Name: Ann Marie Sullivan
Contact Phone: 610-334-2808
Contact Email: ann.marie.sullivan@philips.com
Use the link below to access your work order to Accept and Schedule your work
Timeline
📋
▶
3
Work Order Created Jul 28, 4:50 PM
Work Order Created → Status: Scheduled → Status: Ready for Scheduling