Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01296607 ↗ ServiceMax

GE Healthcare FMI • Installation • PC

📍 Innovative Radiology Global — 14835 Highway 6, Sugar Land TX, 77478

Aug 7, 2025 → Present

⛔ Blocked
PC
SLA Clock
Per client agreement · Target: Aug 16, 2025
⚠ 295 biz days overdue
Active: 301 biz days
267d
▶ Clock Running
Status: Created
Aug 7 → Sep 2, 2026
267 business days (counted)
Running total: 267 of ? biz days used
34d
▶ Clock Running
Status: On Hold
Sep 2 → Oct 22, 2026
34 business days (counted)
Running total: 301 of ? biz days used
Created: Aug 7, 2025 Today
Show SLA Clock Detail (2 periods)
Period Status Clock Biz Days Running Total
Aug 7 → Sep 2 Created ▶ Running 267 267
Sep 2 → Oct 22 On Hold ▶ Running 34 301
Coordinators 267.6d
⚠ Overdue
Coordinators
267.6 days
Over SLA
Created: Aug 7, 2025 Due: Aug 16, 2025 (432 days overdue)
📅
301.6 days Total Age
⏱️
267.6d in Ready for Scheduling Longest Stage
🔄
1 transitions Status Changes
⚠️
266.6d over Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
0 lines Work Details

AI Analysis

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Behind Schedule - Needs Attention
On Hold • 440 days old
🚨
Primary Delay 267.6 days stuck in "Ready for Scheduling"
⏱️
Total Delay 266.6 business days over SLA thresholds

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready for Scheduling
267.6d / 1.0d SLA

💬 Activities, Notes & Communications

⚠️ Problem Description
GEHC Mammogram Deinstall/Install - Deinstall Only
📄 Description
GEHC - Senographe Pristina™ Mammography System
📞 Call Description
GEHC Mammogram Deinstall/Install

Timeline

📋
Work Order Created Aug 7, 3:33 PM
Work Order: WO-01296607
Type: Installation
Priority: PC
🚨 268.0 business days
⏸️
Status: On Hold by Mandy Newman Sep 2, 9:49 AM
From: Ready for Scheduling
To: On Hold
Duration in Previous: 390d 18h

Bottlenecks

Ready for Scheduling
Duration: 267.6 business days (threshold: 1.0 business days)
Exceeded by 266.6 business days

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
On Hold
Priority
PC
Type
Installation
Branch
N/A
Technician
Unassigned
Scheduled
N/A
Created
Aug 7, 3:33 PM
Invoice #
N/A

Details