📍 St Johns Hospital — 800 E. Carpenter, Springfield IL, 62769
Aug 7, 2025 → Present
🟢 On Track
PSM
SLA Clock
Last business day of August 2025 · Target: Aug 29, 2025
⚠ 238 biz days overdue
Active: 254 biz days
▶ Clock Running
Status: Created
Aug 7 → Aug 7, 2025
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Aug 7 → Aug 7, 2025
0 business days (counted)
Running total: 0 of ? biz days used
254d
▶ Clock Running
Status: Ready for Scheduling
Aug 7 → Aug 14, 2026
254 business days (counted)
Running total: 254 of ? biz days used
Created: Aug 7, 2025Today
Show SLA Clock Detail (3 periods)
Period
Status
Clock
Biz Days
Running Total
Aug 7 → Aug 7
Created
▶ Running
0
0
Aug 7 → Aug 7
Scheduled
▶ Running
0
0
Aug 7 → Aug 14
Ready for Scheduling
▶ Running
254
254
Dispatch0.0d
Coordinators0.0d
⚠ Overdue
Dispatch
0.0 days
Coordinators
0.0 days
Created: Aug 7, 2025
Due: Dec 31, 2025 (226 days overdue)
📅
254.2 daysTotal Age
⏱️
0.0d in ScheduledLongest Stage
🔄
2 transitionsStatus Changes
✅
On timeTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
📋
CoordinatorScheduling
AI Analysis
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Generating AI analysis...
On Track
Ready for Scheduling • 371 days old
✅
No IssuesWork order progressed without significant delays
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Scheduled
0.0d / 2.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
8/7/2025 1807 CM ref'd to NNL
📅
No Subject
Sep 16, 2025 12:00pm – 8:00pm
Work Order: WO-01296645
Location: St Johns Hospital
Address: 800 E. Carpenter, Springfield, IL 62769
Contact Name: Melissa Coaker
Contact Phone: 314-941-9013
Contact Email: melissa.coaker@philips.com
Use the link below to access your work order to Accept and Schedule your work.
https://csa.my.sales
📅
No Subject
Sep 17, 2025 12:00pm – 8:00pm
Work Order: WO-01296645
Location: St Johns Hospital
Address: 800 E. Carpenter, Springfield, IL 62769
Contact Name: Melissa Coaker
Contact Phone: 314-941-9013
Contact Email: melissa.coaker@philips.com
Use the link below to access your work order to Accept and Schedule your work.
https://csa.my.sales
📅
No Subject
Sep 18, 2025 10:00am – 6:00pm
Work Order: WO-01296645
Location: St Johns Hospital
Address: 800 E. Carpenter, Springfield, IL 62769
Contact Name: Melissa Coaker
Contact Phone: 314-941-9013
Contact Email: melissa.coaker@philips.com
Use the link below to access your work order to Accept and Schedule your work.
https://csa.my.sales
📅
No Subject
Sep 19, 2025 8:00am – 4:00pm
Work Order: WO-01296645
Location: St Johns Hospital
Address: 800 E. Carpenter, Springfield, IL 62769
Contact Name: Melissa Coaker
Contact Phone: 314-941-9013
Contact Email: melissa.coaker@philips.com
Use the link below to access your work order to Accept and Schedule your work.
https://csa.my.sales
Timeline
📋
▶
3
Work Order Created Aug 7, 6:08 PM
Work Order Created → Status: Scheduled → Status: Ready for Scheduling