Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of August 2025 · Target: Aug 29, 2025
⚠ 238 biz days overdue
▶ Clock Running
Status: Created
Aug 8 → Aug 8, 2025
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Aug 8 → Aug 12, 2025
2 business days (counted)
Running total: 2 of ? biz days used
251d
▶ Clock Running
Status: Ready for Scheduling
Aug 12 → Aug 16, 2026
251 business days (counted)
Running total: 253 of ? biz days used
Created: Aug 8, 2025
Today
Show SLA Clock Detail (3 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Aug 8 → Aug 8 |
Created |
▶ Running
|
0 |
0 |
| Aug 8 → Aug 12 |
Scheduled |
▶ Running
|
2 |
2 |
| Aug 12 → Aug 16 |
Ready for Scheduling |
▶ Running
|
251 |
253 |
Coordinators
2.1 days
Over SLA
Created: Aug 8, 2025
Due: Dec 31, 2025 (228 days overdue)
⏱️
2.1d in Scheduled
Longest Stage
🔄
2 transitions
Status Changes
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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🚨
Primary Delay
2.1 days stuck in "Scheduled"
⏱️
Total Delay
0.1 business days over SLA thresholds
SLA vs Actual Time by Status
Ready for Scheduling
0.0d
/ 1.0d SLA
Scheduled
2.1d
/ 2.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
8/8/2025 1742 LM w/Central; 8/12/2025 1249 LM w/Lisa re NAR
Timeline
📋
🗓️
From:
Ready for Scheduling
To:
Scheduled
Duration in Previous:
0m
📅
From:
Scheduled
To:
Ready for Scheduling
Duration in Previous:
3d 17h
Bottlenecks
Scheduled
Duration: 2.1 business days (threshold: 2.0 business days)
Exceeded by 1.1 business hours
ℹ️ Work Order Details
Status
Ready for Scheduling
Scheduled
Dec 15, 12:00 PM