Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • PM • PC
📍 Saint Catherine of Siena — 50 Route 25A, Smithtown NY, 11787
Aug 27, 2025 → Aug 14, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Aug 28 → Aug 28 | Created | ▶ Running | 0 | 0 |
| Aug 28 → Jun 29 | Ready for Release | ⏸ Paused | 206 | — |
| Jun 29 → Jul 6 | Scheduled | ▶ Running | 4 | 4 |
| Jul 6 → Jul 6 | Entered | ▶ Running | 0 | 4 |
| Jul 6 → Aug 10 | Reschedule | ▶ Running | 25 | 29 |
| Aug 10 → Aug 10 | Assigned | ▶ Running | 0 | 29 |
| Aug 10 → Aug 14 | Scheduled | ▶ Running | 4 | 33 |
| Aug 14 → Aug 14 | Tech On Site | ▶ Running | 0 | 33 |
08/10/2026 DMalloy -Email recieved from customer agreeing to have FSE Vivian on site on Friday, August 14, 2026 at 3:00pm. Emailed a confirmation.
joseph.mammone@chsli.org
08/10/2026 DMalloy - Called 631.236.7578 for Joseph Mammone. No answer. Left VM for a call back. Following up with a email.
joseph.mammone@chsli.org
frank.vasquez@chsli.org
07/06/2026 Rbailey - Rcvd call from 631.862.3000 Spoke with John. He said he would make sure the Techs were aware. We discussed working with Frank when he comes in tomorrow about rescheduling
07/06/2026 Rbailey - Called 631.862.3215 Spoke with Jenna in the Cath Lab. She said that Anthony and John were there but doing Cases. Took my info and said she would have them call back
07/06/2026 Rbailey - Called 631.236.7578 to speak with Joseph to discuss rescheduling. He is off for a month. Advised to call 631.862.3215 and ask for Anthony (Deteris) or John (Less)
07/06/2026 Sramen - Need to remove from Andre and contact customer.
06/29/2026 HWilliams - Dispatching FSE Andrre for remediation on 9 @10am
06/29/2026 Rbailey - Rcvd email from Frank advising July 9 @10am. He also provided Joseph's contact info. Sending email and Advising Planner.
Joseph Mammone
Joseph.Mammone@chsli.org
631-236-7578
06/26/2026 DMalloy - Email received from customer advising that the new POC for this location would be Joseph Mammone. He advised that Carol Stirnweis and George Connell are no longer associated with our Cath Lab. Emailed Joseph propposing FSE Andre complete on Tuesday, June 30, 2026 anytime after noon or Thursday, July 9, 2026, at 10:00am.
frank.vasquez@chsli.org
joseph.mammone@chsli.org
06/25/2026 Rbailey - Called 516.567.5344 for George. NA No Name Left VM for FU. Advised I was resending email
05/08/2026 DMalloy - Located POC for a George Connell. Called him at 516.567.5344. Call went to VM. Left a VM for a call back and followed up with a email.
george.connell@chsli.org
04/30/2026 DMalloy -Called 631.356.2975 for Frank Vasquez. Call went to VM and the greeting was for Frank but ststaed that he was ith a fire dept. Did not leave a message. Will look for another POC.
04/30/2026 DMalloy -Called 516.705.2914 for Carol Stirnweis. No answer. Left a VM for a call back.
04/29/2026 DMalloy - Resent proposal email for visibility. Will try calling customer tomorrow.
carol.stirweis@chsli.org
frank.vasquez@chsli.org
04/20/2026 DMalloy -First Contact email sent to customer confirming the device location, serial number and proposed a date and time for a visit.
carol.stirweis@chsli.org
frank.vasquez@chsli.org
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03336097 | Labor | Open | 2 | $155.00 | Aug 14, 2:59 PM |
| WL-03336098 | Labor | Open | 2 | $262.50 | Aug 14, 2:59 PM |
| WL-03336099 | Travel | Open | 50 | $0.00 | Aug 14, 2:59 PM |