Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of September 2025 · Target: Sep 30, 2025
⚠ 217 biz days overdue
▶ Clock Running
Status: Created
Sep 3 → Sep 3, 2025
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Sep 3 → Sep 4, 2025
1 business day (counted)
Running total: 1 of ? biz days used
235d
▶ Clock Running
Status: Ready for Scheduling
Sep 4 → Aug 14, 2026
235 business days (counted)
Running total: 236 of ? biz days used
Created: Sep 3, 2025
Today
Show SLA Clock Detail (3 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Sep 3 → Sep 3 |
Created |
▶ Running
|
0 |
0 |
| Sep 3 → Sep 4 |
Scheduled |
▶ Running
|
1 |
1 |
| Sep 4 → Aug 14 |
Ready for Scheduling |
▶ Running
|
235 |
236 |
Created: Sep 3, 2025
Due: Dec 31, 2025 (226 days overdue)
⏱️
1.2d in Scheduled
Longest Stage
🔄
2 transitions
Status Changes
📦
0 orders, 0 quotes
Parts & Quotes
AI Analysis
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🚨
Primary Delay
1.2 days stuck in "Scheduled"
SLA vs Actual Time by Status
Ready for Scheduling
0.0d
/ 1.0d SLA
Scheduled
1.2d
/ 2.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
9/3/2025 1839 CM ack msg; LM w/SB; 1842 SB decline; 9/5/2025 1726 LM w/Beth re NAR
Timeline
📋
🗓️
From:
Ready for Scheduling
To:
Scheduled
Duration in Previous:
0m
📅
From:
Scheduled
To:
Ready for Scheduling
Duration in Previous:
23h 46m
Bottlenecks
✅ No bottlenecks detected
ℹ️ Work Order Details
Status
Ready for Scheduling
Scheduled
Nov 18, 5:00 PM