📍 Mercy Orthopedic Hospital Springfield — E River Bluff Blvd 3050, Ozark MO, 65721
Sep 4, 2025 → Present
🟢 On Track
PSM
SLA Clock
Last business day of September 2025 · Target: Sep 30, 2025
⚠ 217 biz days overdue
Active: 235 biz days
▶ Clock Running
Status: Created
Sep 4 → Sep 4, 2025
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Scheduled
Sep 4 → Sep 4, 2025
0 business days (counted)
Running total: 0 of ? biz days used
235d
▶ Clock Running
Status: Ready for Scheduling
Sep 4 → Aug 14, 2026
235 business days (counted)
Running total: 235 of ? biz days used
Created: Sep 4, 2025Today
Show SLA Clock Detail (3 periods)
Period
Status
Clock
Biz Days
Running Total
Sep 4 → Sep 4
Created
▶ Running
0
0
Sep 4 → Sep 4
Scheduled
▶ Running
0
0
Sep 4 → Aug 14
Ready for Scheduling
▶ Running
235
235
Dispatch0.0d
Coordinators0.0d
⚠ Overdue
Dispatch
0.0 days
Coordinators
0.0 days
Created: Sep 4, 2025
Due: Dec 31, 2025 (226 days overdue)
📅
235.8 daysTotal Age
⏱️
0.0d in ScheduledLongest Stage
🔄
2 transitionsStatus Changes
✅
On timeTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
0 linesWork Details
📋
CoordinatorScheduling
AI Analysis
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On Track
Ready for Scheduling • 343 days old
✅
No IssuesWork order progressed without significant delays
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Scheduled
0.0d / 2.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
9/4/2025 1311 CM LM w/AF, TF; 1429 AF decline ; 9/5/2025 1737 LM w/Melissa re NAR
📅
No Subject
Nov 18, 2025 9:00am – 5:00pm
Work Order: WO-01301794
Location: Mercy Orthopedic Hospital Springfield
Address: E River Bluff Blvd 3050, Ozark, MO 65721
Contact Name: Melissa Coaker
Contact Phone: 314-941-9013
Contact Email: melissa.coaker@philips.com
Use the link below to access your work order to Accept and Schedule your work.
📅
No Subject
Nov 19, 2025 9:00am – 5:00pm
Work Order: WO-01301794
Location: Mercy Orthopedic Hospital Springfield
Address: E River Bluff Blvd 3050, Ozark, MO 65721
Contact Name: Melissa Coaker
Contact Phone: 314-941-9013
Contact Email: melissa.coaker@philips.com
Use the link below to access your work order to Accept and Schedule your work.
📅
No Subject
Nov 20, 2025 9:00am – 5:00pm
Work Order: WO-01301794
Location: Mercy Orthopedic Hospital Springfield
Address: E River Bluff Blvd 3050, Ozark, MO 65721
Contact Name: Melissa Coaker
Contact Phone: 314-941-9013
Contact Email: melissa.coaker@philips.com
Use the link below to access your work order to Accept and Schedule your work.
📅
No Subject
Nov 21, 2025 9:00am – 5:00pm
Work Order: WO-01301794
Location: Mercy Orthopedic Hospital Springfield
Address: E River Bluff Blvd 3050, Ozark, MO 65721
Contact Name: Melissa Coaker
Contact Phone: 314-941-9013
Contact Email: melissa.coaker@philips.com
Use the link below to access your work order to Accept and Schedule your work.
Timeline
📋
▶
3
Work Order Created Sep 4, 1:12 PM
Work Order Created → Status: Scheduled → Status: Ready for Scheduling